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Carvana
Tempe, AZ
10,128 Reviews
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10,128 Reviews of Carvana
December 15, 2022
Paperwork side of things went fairly easy , we used our own financing. We were told the vehicle would be delivered Monday, got a call 2 hours before saying the vehicle couldn’t be delivered because emissio own financing. We were told the vehicle would be delivered Monday, got a call 2 hours before saying the vehicle couldn’t be delivered because emissions testing and they would reschedule to Thursday, then got a call Thursday 2 hours before delivery that it didn’t pass emissions and would need to be rescheduled to Monday not happy with the delivery process More
by drshaver
Employees Worked With
Not sure
December 14, 2022
Beware! !! They delivered a car that did not run and still charged us $800 for the delivery fee. The will make you pay for their mistake. !! They delivered a car that did not run and still charged us $800 for the delivery fee. The will make you pay for their mistake. More
by perto42
Employees Worked With
Bill
December 13, 2022
The process, beginning online, was really clear and easy. It was so nice to have everything set up before we actually showed up at the site to pick up our vehicle. Communication was terrific, and although we It was so nice to have everything set up before we actually showed up at the site to pick up our vehicle. Communication was terrific, and although we had one delay in the shipment of our vehicle, we always knew what was going on in the process. My only complaint was that the car was not very clean, and was not detailed inside. It easily could have been cleaned up and made to look really nice when we showed up. More
by Michael
Employees Worked With
Rosalyn and Katie
December 10, 2022
I would like to say that the entire experience with Carvana was a very wonderful and easy experience, and I appreciate the wonderful customer service that was shown throughout the entire experience. I Carvana was a very wonderful and easy experience, and I appreciate the wonderful customer service that was shown throughout the entire experience. I would like to acknowledge Josh the gentleman who took care of me. When I went to go pick up the vehicle he was extremely professional, polite, and made every part of this experience easy so I would like to acknowledge him and his professionalism. More
by anthonyvazquez612
Employees Worked With
Joshua
December 09, 2022
It was my first time buying a car from any dealership. I used the Carvana app which was really easy to use when setting up my purchase for the vehicle! The wait time on the phone was roughly 20 minutes, a I used the Carvana app which was really easy to use when setting up my purchase for the vehicle! The wait time on the phone was roughly 20 minutes, and the wait was well worth it!! They helped me out and gave me a cut down on the down payment, worked with me on how to set up insurance, and when the car finally came, the fella who was giving me the car, Jake, was super awesome! He let me do a walk around, see the inside of it, gave me a run down of what some gauges mean, how to set everything up, and gave me the run down of everything that is needed from me! Super nice people, super nice deals! More
by Sterling
Employees Worked With
Jake (Indianapolis, IN)
