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Carvana
Tempe, AZ
10,128 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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10,128 Reviews of Carvana
July 10, 2020
Easy online experience. Great after-purchase service. Great 2013 Volkswagen Passat TDI! After finding a couple of mechanical issues, Carvana covered all of the repairs under their warranty. New tires, all Great 2013 Volkswagen Passat TDI! After finding a couple of mechanical issues, Carvana covered all of the repairs under their warranty. New tires, all mechanical issues fixed. Great customer service. More
by Joe
Employees Worked With
Richard
July 10, 2020
Yeah I won't give u any stars, u had complaints and car was def not clean, I uploaded pics and talked to someone and they said they would get back to me before my week of driving was up to finalize, didn't was def not clean, I uploaded pics and talked to someone and they said they would get back to me before my week of driving was up to finalize, didn't get a follow up call or email, I got the car realigned because it was just going to he right, I cleaned and detailed it my self inside and out, I will def not use u guys again More
by originalsnuss? Idk what that is
Employees Worked With
Idk different person Everytime I call
July 09, 2020
Awesome way to buy a car. Excellent variety and in Awesome way to buy a car. Excellent variety and in excellent condition. The support team was also excellent and very helpful. Why mess with high Awesome way to buy a car. Excellent variety and in excellent condition. The support team was also excellent and very helpful. Why mess with high pressure dealerships with that standard line of ‘let me check with the sales manager.’ Carvanna brought integrity back into the process. More
by anthonyjohnmiceli
Employees Worked With
Cannot recall
July 09, 2020
My Experience was Very good. I would Recommend using Carvana to anyone who wants to buy a car in the future!! It was so easy and Stress Free to make a purchase I would Recommend using Carvana to anyone who wants to buy a car in the future!! It was so easy and Stress Free to make a purchase More
by naylor_arthur
Employees Worked With
Can not remember his name!!
July 09, 2020
Exceeded Expectations The staff member that helped me with the sale of my Chrysler 200 did a wonderful job and left me with a very positive impression of your company. In The staff member that helped me with the sale of my Chrysler 200 did a wonderful job and left me with a very positive impression of your company. In fact, it was speaking to him that convinced me to turn to CARVANA when a franchise dealership sold the car I was intending to purchase out from under me…the same day I sold you my vehicle and traveled quite some distance for my appointment to purchase their vehicle. Thanks to the CARVANA App, I was able to locate and reserve a Lincoln MKZ for purchase before I was even home from the Lincoln dealership that evening. CARVANA's delivery staff did an amazing job with the delivery of my vehicle to my residence, vehicle orientation, and final paperwork. More
by CarvanaHappy
Employees Worked With
Tony
July 09, 2020
Realitvely seamless process Entire car purchase probably take a grand total of around 30 to 45 minutes mostly through the Internet. Car is in need of some minor repairs which are Entire car purchase probably take a grand total of around 30 to 45 minutes mostly through the Internet. Car is in need of some minor repairs which are all covered through the warranty, but overall very happy and satisfied. Avoiding the hassle of dealing with typical car dealers is worth any added price! More
by JK
Employees Worked With
Dominic
July 09, 2020
Everything went smoothly I don’t think I paid the best price for my car, however not dealing with a dealership was a big plus. The car just came with a valet key and I had to Purchase a key fob. Surprisin price for my car, however not dealing with a dealership was a big plus. The car just came with a valet key and I had to Purchase a key fob. Surprising because it’s a 2019. The website said 1 key but I assumed it was a real key. It had a fob that didn’t belong to the car and didn’t work. The silver rock is reimbursing for the key but the nearest Subaru dealership is 40 miles away. More
by Soniarodgzlovre
Employees Worked With
Chris
July 09, 2020
Although there was a misprinted or incorrect info on my vehicles features, I love the whole online, no hassle concept. Also the customer service and the individual that dropped off my vehicle were professi vehicles features, I love the whole online, no hassle concept. Also the customer service and the individual that dropped off my vehicle were professional and friendly. Great service overall. Would buy again from Carvana More
by moralesgio
Employees Worked With
Don’t remember
July 09, 2020
Got the car I wanted. Six months later still waiting on registration. Horrible experience. I’ve been guaranteed call backs that haven’t came and spent hours upon hours dealing with it. DO NOT BUY. They wan registration. Horrible experience. I’ve been guaranteed call backs that haven’t came and spent hours upon hours dealing with it. DO NOT BUY. They want your money and then you’re nothing to them. More
by wtravismcmaster
Employees Worked With
Way more than I can count
