Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Carvana
Tempe, AZ
10,175 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Filter Reviews by Keyword
By Type
10,175 Reviews of Carvana
November 28, 2022
Car came with a lot of undisclosed damage; yes warranty is covering it, but I am out my time and effort dealing with it. Should receive the vehicle in the same condition as the site photos . Also am told t is covering it, but I am out my time and effort dealing with it. Should receive the vehicle in the same condition as the site photos . Also am told title will be delayed. I PAID CASH , send the title More
by unsatisfied buyer
Employees Worked With
don't know
November 25, 2022
DO NOT DO BUSINESS WITH THIS COMPANY. They offered me $14k for my vehicle. I was told that the offer would not change as long at the mileage was within 1k of the reported number. My dau They offered me $14k for my vehicle. I was told that the offer would not change as long at the mileage was within 1k of the reported number. My daughter drove the vehicle home from college (500 miles). Trying to be up front, I made the mistake of reporting the add'l 500 miles - my offer dropped over $4,000 !!!!! Liars and crooks - stay away! More
by Longvalley16
Employees Worked With
William, Sophia
November 25, 2022
A simple and efficient experience! I’d recommend and use Carvana again. I enjoyed being able to search cars and the checkout was seamless. I’d recommend and use Carvana again. I enjoyed being able to search cars and the checkout was seamless. More
by ambermichelle126
Employees Worked With
Denise
November 25, 2022
When purchasing the vehicle we had no issues, that process was relatively simple. However, be prepared to reach out to Carvana because they do not reach out to you for updates. I waited almost a week process was relatively simple. However, be prepared to reach out to Carvana because they do not reach out to you for updates. I waited almost a week after purchasing the vehicle, finally called and they began to work on the shipment. The main headache is the registration. I purchased the vehicle back in August, and my temporary tag’s expired today (11/25). I still don’t have permanent tags for my vehicle. I call weekly and they continue to say “I don’t see any issues.” Today I called and let them know my tags expire and they told me to go down to my local tax office and get a temporary tag extension. They literally acted like they didn’t care. I asked when I should expect to have my permanent tags and they said “you can get three extensions in your state, so we will cross that bridge when we get there.” Avoid this place. Use your local dealers, or someone you know you can trust and that has good customer service. This place doesn’t. More
by zachblank
Employees Worked With
Victoria
November 25, 2022
Gave me a crap offer for my car that was in tip tip shape. 249 dollars to be exact. A buddy of mine has same car make, model and same year they offered him 10,000. My car had no issues, even had a hitc shape. 249 dollars to be exact. A buddy of mine has same car make, model and same year they offered him 10,000. My car had no issues, even had a hitch added and brand new tires no accidents or scratches. More
by Chief04
Employees Worked With
Computer
November 25, 2022
Could make the up front purchasing process a little bit easier and add more time to get items ready to send or at least note this somewhere up front so people don't have to rush to get everything in only 3 easier and add more time to get items ready to send or at least note this somewhere up front so people don't have to rush to get everything in only 30 minutes More
by zenabitedog2020
Employees Worked With
Don't remember I spoke to several and all of them was very professional
November 24, 2022
I enjoyed the whole purchase experience. It’s the most convenient and safe way to purchase a vehicle. The selection is unlimited and the 7 day guarantee is perfect for me. Everyone was super It’s the most convenient and safe way to purchase a vehicle. The selection is unlimited and the 7 day guarantee is perfect for me. Everyone was super informative and not pushy at all. The process is perfectly designed with the buyer in mind. I loved it!!! More
by Luke Samons
Employees Worked With
Great job
