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Carvana
Tempe, AZ
10,157 Reviews
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10,157 Reviews of Carvana
November 09, 2022
This company underhanded and will not do what they promise you . Do not do business with this company they are calling me a lier and will not stand behind there word . I would say buyer beware do not promise you . Do not do business with this company they are calling me a lier and will not stand behind there word . I would say buyer beware do not trust this company . More
by Sellmore2008
Employees Worked With
All the employees are slick and very under handed
November 08, 2022
The process was for the most part great. Registering my vehicle has been a mess and also their app is not really up to date once you submit something. Much rather call them than using their Registering my vehicle has been a mess and also their app is not really up to date once you submit something. Much rather call them than using their chat feature. More
by Hallzyjake10
Employees Worked With
Sophia
November 07, 2022
The process leading up to the pick up/test o the vehicle was seamless and easy -no problems at all. The day of pick up was great as well. Our appointment time was met and the car was as described. The staf was seamless and easy -no problems at all. The day of pick up was great as well. Our appointment time was met and the car was as described. The staff were fun and friendly. We truly enjoyed the process and this is not typical of our history of buying a car. Thank you! More
by ahernbrianpatrick
Employees Worked With
I'm sorry I don't remember. It Louisville, KY vending site - Saturday pickup.
November 07, 2022
The car is nice and smooth to drive. I thought it had a remote starter but did not see one. On the overall, nice sport car to own by anyone who loves excitement and smoothness. I thought it had a remote starter but did not see one. On the overall, nice sport car to own by anyone who loves excitement and smoothness. More
by eric.henshaw65
Employees Worked With
Sebastian
November 06, 2022
The online site needs to have better standards of inspections. The vehicle I purchased only had two cosmetic details noted. Upon receiving my vehicle I notated seven along with bald tires and a six y inspections. The vehicle I purchased only had two cosmetic details noted. Upon receiving my vehicle I notated seven along with bald tires and a six year old car battery. I am very disappointed that Carvana is sending out vehicles with this standard of maintenance. More
by jomolar2304
Employees Worked With
N/a
November 06, 2022
Carvana has performed exceedingly well -- from the beginning of my car search through receiving my registration and plates. 😀 So far, I have nothing but good things to say about them. Thanks Te beginning of my car search through receiving my registration and plates. 😀 So far, I have nothing but good things to say about them. Thanks Team, John More
by Bilojohn1
Employees Worked With
Sebastian
November 05, 2022
Completely awful experience! Do business else ware, their advertisement assertions of customer care are a complete myth. After 3 weeks of being strung along, 3 pickup reschedul Do business else ware, their advertisement assertions of customer care are a complete myth. After 3 weeks of being strung along, 3 pickup reschedules, and no explanations as to why other then "Well this is what my system is telling me", I told them to keep it. I was more then willing to make the 5 hours drive to one of their hubs to collect the vehicle because the would deliver it to me. Took time off of work on two occasions to make the trip because I had received multiple communications that the vehicle was ready, on to me called off and rescheduled at the last second. Even after calling the night before to verify that everything was set they find issues with the vehicle inspection that should have happened long before 24 hour prior to my pickup. Even when they canceled, I kept getting assurances from emails and live people on the phone that they were ready for me to pick it up. Awful logistics, 2 of 7 customer service reps were any help at all, no regard for purchasers time. To top everything off, they had no problem cashing my lenders check way before the vehicle even arrived at the pickup hub. More
by BSPCAM
Employees Worked With
Jim
