Carvana
Tempe, AZ
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10,163 Reviews of Carvana
I like the process of viewing info and selecting vehicles. But the process to finalize transaction was more of a hassle than any other vehicle I purchased. I we also disappointed vehicle was not a vehicles. But the process to finalize transaction was more of a hassle than any other vehicle I purchased. I we also disappointed vehicle was not as described in the inspection. More
I am an extremely busy person, and this sometimes means cutting corners to get things done. We all know that car buying and selling can take up an enormous amount of time and we walk away wondering if we cutting corners to get things done. We all know that car buying and selling can take up an enormous amount of time and we walk away wondering if we are sold stuff we didn't need. Carvana was so completely different it was almost scary. They gave me more than I expected for my trade, and the process was fast and seamless, and I was notified the entire time of the steps. The new (used) car purchase was so easy as well. The car I selected was great, but it didn't feel right, and on the last day of my trial, I called Carvana and told them I wanted to return the car. The agent was so kind and understanding, and she explained the process. I was told to select a different vehicle, and she would take it from there. I finally ended up getting my Subaru Outback last week, and I could not be happier with it. Carvana made the entire process easy. I would do this again, and I would recommend this to others as well. A very happy and satisfied customer! More
Easy process, fair trade in value, excellent pricing, no pressure, relaxed experience from the start to the end. Less than twenty minutes to trade in car in drive in new car. Never had the agent need to tal pressure, relaxed experience from the start to the end. Less than twenty minutes to trade in car in drive in new car. Never had the agent need to talk to his manager. Awesome experience Thank You More
This company underhanded and will not do what they promise you . Do not do business with this company they are calling me a lier and will not stand behind there word . I would say buyer beware do not promise you . Do not do business with this company they are calling me a lier and will not stand behind there word . I would say buyer beware do not trust this company . More
Loved everything about this process easy, efficient, and an awesome deal with my trade in! the delivery driver was sweet and arrived exactly on time! I will never purchase a vehicle from a dealer again!! an awesome deal with my trade in! the delivery driver was sweet and arrived exactly on time! I will never purchase a vehicle from a dealer again!! i've referred a couple of people to your service already!! More
The process was for the most part great. Registering my vehicle has been a mess and also their app is not really up to date once you submit something. Much rather call them than using their Registering my vehicle has been a mess and also their app is not really up to date once you submit something. Much rather call them than using their chat feature. More





