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Carvana
Tempe, AZ
10,157 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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10,157 Reviews of Carvana
October 19, 2022
Sorry Guys I want to write a great review but I bought a black car that turned out to be blue. The delivery left me with a lot of questions I had to find out on my own. The car was dirty with no floor mats. black car that turned out to be blue. The delivery left me with a lot of questions I had to find out on my own. The car was dirty with no floor mats. The listing said I got a year of Satellite radio that was not true from Sirius and a Carvana Advocate. Finally the oil was low and even the windshield washer fluid was out. WOW that's a lot of things to be not right. Still like you guys just didn't love your delivery. Afton Lee More
by Kingafton
Employees Worked With
??? Don't know
October 19, 2022
Best New way to buy a new car. No hassle, easy, no haggling, no hounding from a dealer, take your time and get what YOU want...and they delivered. No hassle, easy, no haggling, no hounding from a dealer, take your time and get what YOU want...and they delivered. More
by brewerangela
Employees Worked With
Can't remember her name.
October 18, 2022
The only good part about this whole process was they dropped the car off on time. The rest has been a nightmare for me and it’s still happening and no one is willing to help me out dropped the car off on time. The rest has been a nightmare for me and it’s still happening and no one is willing to help me out More
by ljl120157
Employees Worked With
None
October 18, 2022
My new to me VW with 50K miles arrived and looked, smelled and drove like a new car. Completely clean inside and out. This was a very easy purchase experience. smelled and drove like a new car. Completely clean inside and out. This was a very easy purchase experience. More
by rob71
Employees Worked With
Alex
October 18, 2022
Very easy to purchase. Fantastic service, and I love my new car and they where very helpful with every step. I look forward to the outstanding service I get from carvana Fantastic service, and I love my new car and they where very helpful with every step. I look forward to the outstanding service I get from carvana More
by Patrickmuuss
Employees Worked With
Abdul
October 18, 2022
First car I received was not all what it was shown to be. I was quite disappointed. Got in contact, let the reps know what the issues were. Picked out the second car, had a few delays but given the circumsta I was quite disappointed. Got in contact, let the reps know what the issues were. Picked out the second car, had a few delays but given the circumstances, it was understandable. Lizzy, the one that delivered my current car, was outstanding and very helpful. She answered all my questions and even told me a few things about the car and how it drove before it was delivered. You could tell she cares about her job and her clientele. More
by Loganwilliams92
Employees Worked With
Patrick and Lizzy
October 17, 2022
Carvana was by far the easiest way to buy a new car; especially with a trade in. I even got more money for my trade in than anywhere local! Everything was communicated clearly and always in a timely man especially with a trade in. I even got more money for my trade in than anywhere local! Everything was communicated clearly and always in a timely manner. More
by Emileekd13
Employees Worked With
Memphis location rep. Started with a k
October 17, 2022
The car came with several cosmetic issues that were not disclosed and then the dealer didn't honor the repair requests. The tires came with a slow leak, the windshield wipers came torn, the seats had stain disclosed and then the dealer didn't honor the repair requests. The tires came with a slow leak, the windshield wipers came torn, the seats had stains that weren't photographed. A simple oil change and filter change wasn't done. The car didn't even come detailed or cleaned. Their customer service is below average and extremely hard to get a hold of. They also wouldn't help with the referral code. It is just frustrating that each person you talk to tells you a different thing. More
by TiffanyG
Employees Worked With
Automated employees, transferred multiple times.
