Carvana

Huge safety risk, the ECU was not properly updated on my Rav4. Car went from 70 to 0 mph on the highway in the first week of owning it. As well, registration was never delivered. Would never use again. Rav4. Car went from 70 to 0 mph on the highway in the first week of owning it. As well, registration was never delivered. Would never use again. More

Like many people I was hesitant to use an online service. It was far easier than going to a car lot. There were no salesmen bothering you and you could look for cars at your leisure. Process was so easy a It was far easier than going to a car lot. There were no salesmen bothering you and you could look for cars at your leisure. Process was so easy and I love my car. There was a 7 day return policy. Who does that! I'm 75 years old! If I can be 100% pleased with the service anyone can! More

Mostly easy too do, but, there are a few flaws that almost made me give up & go elsewhere. almost made me give up & go elsewhere. More

Car was in immaculate condition. Excellent delivery process. Super easy. The car does seem to have an issue with the screen and buttons surrounding the screen. I did not return i Excellent delivery process. Super easy. The car does seem to have an issue with the screen and buttons surrounding the screen. I did not return it as it was in such good condition. More

While the process was easy and the truck was exactly what we wanted there were things missing from the truck. The truck arrived really dirty with mud caked underneath. The truck was also advertised with a be we wanted there were things missing from the truck. The truck arrived really dirty with mud caked underneath. The truck was also advertised with a bed liner which was a big reason why we chose it over another truck. When it arrived there was no liner. We spoke with someone the next day and they said they would call us about replacing the liner. On day 8 passed our return window they offered a $100 for the missing bed liner which is going to cost us $800 to actually replace. It was incorrectly advertised and we feel like they should have fixed it. More

So far the buying process has been smooth. The truck I bought has arrived and is in excellent shape. I'm hoping now that the 7 day money back guarantee is over the registration process will be The truck I bought has arrived and is in excellent shape. I'm hoping now that the 7 day money back guarantee is over the registration process will be fairly quick. More

From beggining to end horrible. If anyone else would have financed me I would of went there. Had to upload my documents 5 times. Also, my car was 10 days later than was it was su If anyone else would have financed me I would of went there. Had to upload my documents 5 times. Also, my car was 10 days later than was it was suppose to be. I get the car and it's overheating. Cost me time and money. Carvana needs to work on their business model . I'm very disappointed. More

Amazing experience start to finish! !! Purchased online in an hour and pick up day was out in 45 minutes. Carvana.Is.Awesome. !! Purchased online in an hour and pick up day was out in 45 minutes. Carvana.Is.Awesome. More

Super easy and fun way to buy a car! !! This was hands down the best car shopping and buying experience I have ever had!!! !! This was hands down the best car shopping and buying experience I have ever had!!! More

Tried to deal with Caravan twice. Recommended my aunt to use them for a Subaru purchase. Good thing there was a 7 day return policy, car was a xxx. Things fell off when she closed Recommended my aunt to use them for a Subaru purchase. Good thing there was a 7 day return policy, car was a xxx. Things fell off when she closed the door. Plus car came with only 1 key fob when advertised with 2. Easy fix right. caravan refused to buy 50.00 fob to make it right. Car went back.. I just tried to sell them my Yukon and they offered me 22,500 when I just sold it to the dealer for 30k. I would recommend going to your local car dealer and making a relationship. I would not recommend Caravan for buying or selling. More