Carvana

Less hassle than a dealership Overall, a great experience buying the car and trading in my car. Some hassles with the finalization of contracts and finance. Detailing could be bett Overall, a great experience buying the car and trading in my car. Some hassles with the finalization of contracts and finance. Detailing could be better. More

Absolutely amazing service, Carvana was with us every step of the way. Very satisfied with everything and I will definitely be buying my next vehicle with them. step of the way. Very satisfied with everything and I will definitely be buying my next vehicle with them. More

Carvana made buying a car a fun and easy process! Customer service was great and paperwork took no time at all. They even provided me with a gift bag with a pumpkin pie which I would never get at a d Customer service was great and paperwork took no time at all. They even provided me with a gift bag with a pumpkin pie which I would never get at a dealer! I saw there was a Black Friday deal so they are even sending me back $1k. Very happy with Carvana and glad that I was able to experience it More

Absolutely the best car buying experience I have had. I was skeptical of buying online at first but was not let down. When the truck arrived with my car it looked just as well as the pictures, the driver was skeptical of buying online at first but was not let down. When the truck arrived with my car it looked just as well as the pictures, the driver was very polite and professional, and answered every question I had. I will certainly spread the word. More

Truck had 500 more miles on it at delivery My truck was delivered with approximately 500 more miles on the odometer than what was listed in my purchase contract and shown on the website. I ask My truck was delivered with approximately 500 more miles on the odometer than what was listed in my purchase contract and shown on the website. I asked the delivery man why this was the case, because the documents I signed at delivery also showed the mileage as 500 miles less than what the odometer read at delivery. The delivery man had no explanation for this other than that the paperwork all needed to match the original offer. Could someone explain why my truck had 500 more miles than contractually stated? The issue with this is that their 7 day /400 mile warranty is worthless when the truck already has 500 more miles on it at delivery (deviating from the paper work). The 100 day/4,189 mile warranty was also cut in value because of this. That said, the truck runs great and closely matches the website photos (slightly more wear on the leather driver seat than what was visible online). More

It was such a great experience! The only hard part was waiting for my car to arrive. I will be buying my next car from Carvana! I recommend Carvana to anyone I know looking for a car. waiting for my car to arrive. I will be buying my next car from Carvana! I recommend Carvana to anyone I know looking for a car. More

Carvana makes the car buying process so easy! I was able to purchase 2 vehicles from the comfort of my bed with my cellphone. It was so easy I had to call to speak with an Advocate to make sure th I was able to purchase 2 vehicles from the comfort of my bed with my cellphone. It was so easy I had to call to speak with an Advocate to make sure they didn't need me to do anything else. More

...I want to talk to your manager! And tell everyone how fantastic Carvana is!!! From the time I logged in to the website to the time my car was delivered I felt like Carvana was just And tell everyone how fantastic Carvana is!!! From the time I logged in to the website to the time my car was delivered I felt like Carvana was just focused on ME! Seriously, this was the easiest most delightful car-buying process ever! I don't know why you would go anywhere else. You can take your time browsing the website to find EXACTLY what you want. Then, talking to the underwriting department on the phone couldn't have been more of a delight! After that, paper work is a breeze and BOOM, your car arrives better than expected, prettier than the pictures and they hand over the keys - it honestly took 6 and a half minutes and I was able to go back to work! I've been telling everyone about my experience at Carvana and how impressed I was! ...handing out those referral cards like candy! Thanks Carvana! You have changed the game when it comes to buying a car More

Hello,The entire process was easy. Each representative Hello, The entire process was easy. Each representative with whom I spoke exhibited knowledge and patience. In addition, the representatives were fle Hello, The entire process was easy. Each representative with whom I spoke exhibited knowledge and patience. In addition, the representatives were flexible regarding date and time of delivery. Mr. Brian Rosa was the car Advocate. He arrived on time and had ensured that there was a full tank of gas. Mr. Rosa is truly a credit to Carvana. Thus far, I’m enjoying the car. I feel confident that should a issue arise Carvana will again exhibit the professionalism shown in the past. I will recommend Carvana to others More