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Carvana
Tempe, AZ
10,101 Reviews of Carvana
A wonderful experience from start to finish. At first, I was skeptical of using an online dealership - but then I thought it is 2018 and the future is now! I must say, I was really blown away by At first, I was skeptical of using an online dealership - but then I thought it is 2018 and the future is now! I must say, I was really blown away by the convenience and efficiency of CARVANA. I was able to pick out the exact car and features that I wanted. Still having a small loan on my trade-in, they handled the swap beautifully and I did not have to do anything except give my consent. My car arrived on the date and time that I ordered it from a wonderful employee. Within 20 minutes, he was off with my car and I had my new one. Done and done. Clean, easy, and efficient. The only thought/point I bring up is about offering ranging Customer Service options depending on the individuals' needs. If someone is using this service for the first time, they may want to receive texts or calls from time to time to ensure everything is going smoothly. Although I did receive some texts about my delivery being on time, I am still waiting to hear back on Registration and my past lien being paid off. Regardless, there was no xx, no extra costs popping up before signing, and the final number did not change from when I signed the paperwork. It was a great experience. More
Good experience overall- still some wrinkles to iron out A+ experience overal. MUCH better than working with dealerships. Two areas of improvement needed: 1). Logistics- car was supposed to be delivere A+ experience overal. MUCH better than working with dealerships. Two areas of improvement needed: 1). Logistics- car was supposed to be delivered on a Monday didn’t come for almost 2 weeks after that. I was close to canceling. 2). When car showed up it was clean but not detailed. Lots of little things that a dealership wouldn’t have missed when they sell a used car. Lots of positives though overall. Talk about disrupting an industry! More
Great experiences selling my car I just sell my car to Carvana, it was a very nice experience, they make everything very easy and simple Another very important thing have the best a I just sell my car to Carvana, it was a very nice experience, they make everything very easy and simple Another very important thing have the best appraisal for your car More
W❤️W!! W??W!! What can I say! This is my absolute, 1st car to ever purchase on my own. The online process was beyond easy and quick! I had to make 1 phon W??W!! What can I say! This is my absolute, 1st car to ever purchase on my own. The online process was beyond easy and quick! I had to make 1 phone call to verify my bank and funds, but the Carvana Rep was so sweet and kind! The car, MY car showed up on time, everything disclosed in the photos was exactly what I got! A perfect car with a couple of rock chips. Y’all, this is the ONLY way I will ever buy another car! OH! They delivered it with a full tank of gas and a sweet cup as a gift! Thank you Carvana!!! More
Perfect This is a seriously easy and painless way to buy a car. By far, the best car buying experience I’ve had. We had an appointment at 10 am and were back This is a seriously easy and painless way to buy a car. By far, the best car buying experience I’ve had. We had an appointment at 10 am and were back home with our new car by 10:45. I never want to visit a traditional car dealership ever again. More
Amazing service Working with Carvana was awesome, they made selling my car super easy and quick. They were really helpful, and provided great customer service. I woul Working with Carvana was awesome, they made selling my car super easy and quick. They were really helpful, and provided great customer service. I would Definitely recommend them! More
Amazing experience I was going around town getting bids on my car to sell outright. I tried 3 place (carmax , dealership and Private smaller local dealer). They were a I was going around town getting bids on my car to sell outright. I tried 3 place (carmax , dealership and Private smaller local dealer). They were all about the same. Then I received a text from carvana. I went to the link Provided and decided what heck. It took a couple of minutes of my time and had a quote sent right back. I was shocked how easy and quick it was. The number carvana came back with was much better than the 3 noted above. I did some due diligence, asked around and confirmed the numbers were real. I started the process. Then the pick up of the vehicle came. Set the time and day I wanted through their link. Easy ! They showed up as promised. Had all the paperwork to sign and it was done in 5 mins. This was the simplest , best process of selling my car. I would recommend using over trade in value at a dealership. Carvana is legitimate!! More
It was very easy and great people to deal The people we dealt with where great and very pleasant they kept us informed the holy time we where making the transaction I would recommend this se The people we dealt with where great and very pleasant they kept us informed the holy time we where making the transaction I would recommend this service to anyone that is sell or buying More
Great experience overall, would definitely recommend Carvana Loved the process, quick & easy overall. The only issue I had was due to the website's lack of specific instructions. My car's delivery was delayed be Loved the process, quick & easy overall. The only issue I had was due to the website's lack of specific instructions. My car's delivery was delayed because the website didn't specify a timeline for supplying my documents that I could find easily. Other than that, the car is great, the process was easy & I would highly recommend Caravans! More
1st time seller to Carvana Very smooth process. They were true to their word the whole time. I was very pleased with their offer and they walked me through every step. Very easy Very smooth process. They were true to their word the whole time. I was very pleased with their offer and they walked me through every step. Very easy. I will definitely use Carvana again in the future. More