Carver Toyota of Columbus

Fast (I was an hour early and I got right in) less than an hour to complete. Quick and easy an hour to complete. Quick and easy More

Nick Dougherty was super helpful and easy to work with and made purchasing a car super smooth and simple. and made purchasing a car super smooth and simple. More

Rob Jenne and Nick Dougherty were very helpful and great to work with , I would totally recommend both of them to others to work with , I would totally recommend both of them to others More

I have leased a Vehicle & then 3 yes latter bought our present 2019 Toyota Camry. From the day we bought the Service has been Superior. When minor mistakes happen. The staff attempts [suceeds] in making present 2019 Toyota Camry. From the day we bought the Service has been Superior. When minor mistakes happen. The staff attempts [suceeds] in making the situation right. Very impressed. And the Quality of this vehicle is Superior to other competitive Vehicles as well. More

They were very helpful and pleasant people kept in touch and we’re really nice to do business with and we’re really nice to do business with More

I wrote down a whole review and it deleted for some reason basically went like this. The service department ladys are the only ones in the building that seem to know what there doing. I waited in the reason basically went like this. The service department ladys are the only ones in the building that seem to know what there doing. I waited in the lounge area for over 10 hours in the span of two days .They dont know my coverage because they are trying to charge me 3 TIMES.THEY HAD NO IDEA ABOUT MY COVERAGE .They cant get parts in. Customer service are the only ones that dont seen to have there head in there xxx. More

I made my first visit to Carver Toyota and my first purchase from them today, and I could not be more satisfied! While I have been planning to get a new car and doing some research to prepare, I def purchase from them today, and I could not be more satisfied! While I have been planning to get a new car and doing some research to prepare, I definitely did not wake up today planning to buy. However, circumstances deemed that today was in fact the day I had to. I live in Indianapolis but chose to take a chance on driving down to Columbus because, throughout my prep work, Carver consistently had the vehicles I was most interested in and the prices I was most willing to pay. So, I called ahead to make sure the vehicle I saw online was still available and spoke with Shea. He was super friendly and reassuring. When I arrived at the dealership later in the afternoon, he greeted me and remembered not just the phone call but my name too. He had even pulled the car I wanted up front. In a matter of moments, I was in the car taking it for a test drive. It was a very laid back experience and I didn't feel any kind of pressure or apprehension. Even when we transitioned to the business end of the deal, Shea remained very friendly and kept me at ease. Every step of the way, he kept me up to date and was very transparent about the process. As only my second time purchasing a vehicle, this was greatly appreciated. I also want to shout out to Mike in finance. Too often the finance people get left out of reviews. But, to me, the finance folks can often make or break a pleasant sale experience. Mike was also very transparent and easy going. He presented several options for financing and packages but he did not try to force me to pick the most expensive option and was willing to talk through it all with me. Ultimately, I landed on a middlegound. I got more than I anticipated but not so much that it was blowing my budget. Truthfully, I was very surprised by the perks Toyota offers for so little money. All told, the process too about 2 and a half hours. Not bad at all. I never felt bored or out of the loop. It was overall a very engaging experience. I left the lot with a Toyota Highlander Hybrid I absolutely love and they even accepted my trade in that I thought for sure they were going to direct me to take to the junk yard. Thanks so much for a great experience, Shea and Mike! You'll be seeing me and my husband soon to get him a Corolla! More

Friendly staff that did not try to upsell me on other models or other items. models or other items. More

Very nice place to buy a vehicle and Bryce is very nice gentleman to deal with! gentleman to deal with! More

Not bad, have to go back to see if they found the other key fob though key fob though More