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Carver Toyota of Columbus
Taylorsville, IN
2,078 Reviews
Carver Toyota of Columbus has founded its reputation on customer trust and satisfaction. We know that trust isn't simply given, so we have dedicated ourselves to earn yours. Carver Toyota of Columbus is committed to superior service in all departments, from sales to finance to service. We carry an extensive selection of new and used vehicles for you to choose from. We know that you want choice, and we provide it!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
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Showing 2,078 reviews
July 26, 2024
This is the first new vehicle my wife and I have purchased sense 2007. We had a good experience with Carver Toyota of Columbus. Bryce Jones did an outstanding job with getting us a good deal on our purchased sense 2007. We had a good experience with Carver Toyota of Columbus. Bryce Jones did an outstanding job with getting us a good deal on our trade and he did an outstanding job delivering our new RAV4 adventure. Bryce has a lot of product knowledge that he shared with us before we left the dealership. Tom More
by tnuthak
Verified Customer
Helpful July 25, 2024
If I could give zero stars, I would. I purchased a $54,000 dollar vehicle which within 3 months started leaking coolant. I took the vehicle to my local land rover dealer and they said I I purchased a $54,000 dollar vehicle which within 3 months started leaking coolant. I took the vehicle to my local land rover dealer and they said I had an accessory radiator leak and needed a 4 wheel brake job as the rear brake pads were at 4mm and the front at 3mm. I called Carver Toyota early in the morning and was told a manager would call me back. Noone returned the call and I called back and spoke with Stephen Turner who looked up the inspection in the vehicle which showed all wheels were at 4mm. The standard for replacement. I sent the brake estimate and a video from the repairman and was never called back. I became proactive and contacted the general manager through LinkedIn and received a call from the service manager the next morning. He told me he would investigate what the expectations were during the deal and get back to me. Je never contacted me and I called back to leave a message for a status update. I still received no response and sent another message to the general manager for further assistance. The second manager who never contacted me called me at 4ish pm my time to say there was nothing they could do and what did I expect. I told them I expected to buy a vehicle with no issues and would never have purchased the vehicle had I known it needed a complete brake job. At this point, I'm clearly frustrated as he said the brake estimate for a jaguar f pace svr was ridiculously high. He then admonished me for contacting the general manager through her personal email. All I wanted was the brakes fixed as they should have been prior to me spending around 68,000 in total for the vehicle and extended warranty. I want every buyer and especially those from out of state to BEWARE if this dealership as they are unscrupulous and unprofessional. I will continue to try and prevent this disservice from happening to anyone else. More
by rhollowaymd
July 24, 2024
My comment is regarding documented service. I asked that the spare tire be checked out. There was no mention of this on the service document nor from the service person leaving me to question i I asked that the spare tire be checked out. There was no mention of this on the service document nor from the service person leaving me to question if service was complete. The spare stored under the car is more or less forgotten until it is needed. I've had an issue with bolts not tightened when the tires were rotated by the service department. I almost lost a tire at 70 miles an hour on a trip two days after service. Just wanted assurance that the spare had been looked at and is ready when we need it. Otherwise the service was great. More
by vcraig6622
Employees Worked With
July 23, 2024
Both Carver in general, and Jalen specifically, were responsive, but not pushy. They did a great job of answering our initial questions before we made the trip to go see the car we were interested in, a responsive, but not pushy. They did a great job of answering our initial questions before we made the trip to go see the car we were interested in, and when we got there, both Jalen and the car were ready and waiting. The car was even better than anticipated and both the purchase & trade-in processes that followed were clear. Jalen and his colleague in financing even stayed late to make sure we were taken care of! Thank you! More
by wmatter
July 22, 2024
Carver Toyota is amazing! Everyone is super kind and friendly. The process is wonderful and Adam is the best! Very happy with all the services provided and with the ease of it Everyone is super kind and friendly. The process is wonderful and Adam is the best! Very happy with all the services provided and with the ease of it all, was very calming and helpful. More
by Mayra
July 22, 2024
Excellent dealership great prices,hassle free, bryce was my sales person and I would recommend him to anyone buying a vehicle,I'm very happy with the vehicle I purchased my sales person and I would recommend him to anyone buying a vehicle,I'm very happy with the vehicle I purchased More
by Derickhall44
July 22, 2024
Josh was awesome to work with. Pleasant personable and never pushy. He was very accommodating even finalizing the deal on his day off. Would recommend you check out Josh and Carver Pleasant personable and never pushy. He was very accommodating even finalizing the deal on his day off. Would recommend you check out Josh and Carver when you are in the market for a Toyota. More
by reneehassfurther
July 21, 2024
I worked with Bryce Jones on not only this sale but also when my mother purchased a vehicle 3 days before. He is professional & helpful. He was fantastic to work with & I would buy from him again!! when my mother purchased a vehicle 3 days before. He is professional & helpful. He was fantastic to work with & I would buy from him again!! More
by Wendy_montgomery
Employees Worked With
July 20, 2024
Robert did a great job of meeting our needs and helping us with our purchase. us with our purchase. More
by olsonk
Employees Worked With
July 19, 2024
Bryce did an outstanding job of "initiating" me into my new vehicle! He was very helpful and oh so patient! This was my first purchase from Carver Toyota, and they set the bar very high for any other Toy new vehicle! He was very helpful and oh so patient! This was my first purchase from Carver Toyota, and they set the bar very high for any other Toyota dealerships! I will be back, but not for a little while, as I love my new Highlander! More
by tross11
