Carver Toyota of Columbus

Friendly, courteous & reputable Took our truck in for scheduled maintenance (major). I did not feel any pressure to add items to the ticket - in fact, I was told that a couple of th Took our truck in for scheduled maintenance (major). I did not feel any pressure to add items to the ticket - in fact, I was told that a couple of the items I asked about replacing were really not needed at this time. Everyone we dealt with was courteous & professional. The technician who wrote up our ticket took pains to explain everything in detail and answered all our questions. He kept us apprised of the status throughout the day. We utilized the free shuttle to the Outlet Mall - we had essentially no wait time on either end. More

65 K Maintenance OK, not much to do at 65 K, but still an important review of my Prius All was fine and just a short time to make sure everything was in expected cond OK, not much to do at 65 K, but still an important review of my Prius All was fine and just a short time to make sure everything was in expected condition. No long wait and I enjoy looking at what's new and for that matter what's used in the Toyota lot. I know I can count on the service center personnel to be professional and as fast as possible and honest in their review. More

Hassle free shopping for a vehicle I was able to look around the lot without a sales rep following me, then drive the vehicle I was interested in quite quickly without a sales rep in th I was able to look around the lot without a sales rep following me, then drive the vehicle I was interested in quite quickly without a sales rep in the car talking the entire time (important so that you can share your experience with whoever may come with you). Thank you! More

Excellent overall experience Excellent service, friendly staff, very clean and orderly service area, quick and thorough work. Nice clean waiting area. Service writer explained al Excellent service, friendly staff, very clean and orderly service area, quick and thorough work. Nice clean waiting area. Service writer explained all work completed. Not sure why my review has to be 25 words long though. People don't like to read long reviews! More

Service Took 3 trips to get everything done (1st time they forgot to do something, 2nd time, found another problem which entailed needing to order, so require Took 3 trips to get everything done (1st time they forgot to do something, 2nd time, found another problem which entailed needing to order, so required a 3rd trip). More

6 month service Excellent follow-up on appt. Arrived early and was greeted asap. Waiting room was clean and well appointed. Service was completed 15 min before I wa Excellent follow-up on appt. Arrived early and was greeted asap. Waiting room was clean and well appointed. Service was completed 15 min before I was expecting and the service rep explained what was performed and I was out the door. Great service! More

Good Experience People were friendly and helpful. Explained all of the features of the car. Made the financial parts as painless as possible. My second car in a row People were friendly and helpful. Explained all of the features of the car. Made the financial parts as painless as possible. My second car in a row from Carvers. More

Excellent service! Friendly and knowledgeable Customer service was excellent. Larry Newman, who was my service advisor was very knowledgeable. He explained all prospective maintenance, so I coul Customer service was excellent. Larry Newman, who was my service advisor was very knowledgeable. He explained all prospective maintenance, so I could make informative choices on service. Also, provided detailed information about 100,000 mile service maintenance. More

Nick is the best! As a single woman going into dealerships has not been a great experience. Lots of way too pushy older men. Nick was the best salesman I could have hop As a single woman going into dealerships has not been a great experience. Lots of way too pushy older men. Nick was the best salesman I could have hoped to deal with. Patient and kind, I felt zero pressure to make a quick decision. I originally was going back and forth between Toyota and Honda but liked Nick so much I knew I wanted to buy a car from him! More

Relatively Painless I don`t like to shop, but the experience was relatively painless. I had last bought a car in October of 1993. It was a brand new 1994 Toyota Tercel I don`t like to shop, but the experience was relatively painless. I had last bought a car in October of 1993. It was a brand new 1994 Toyota Tercel so buying a Toyota was a no brainer. I knew what I wanted this time, a 2020 Toyota Corolla L, and that I wanted to pay cash. Chris Traylor the sales associate helped me do that without any hassle, without trying to sell me a more expensive model on a payment plan. I sold the Tercel to a nephew for $500.00. More