Carver Toyota of Columbus - Service Center

Everything was going well until I went to the service desk and Ariel seemed happy but she was very rude and keep giving me the run around about if my car was under warranty to get serviced which it was s desk and Ariel seemed happy but she was very rude and keep giving me the run around about if my car was under warranty to get serviced which it was so I decided to leave and go to greenwood More

Everybody has always been super nice and easy to work with except Ariel. Recently needed to get my rims fixed and took 3 weeks to get me in because she couldn't communicate a time for me to bring my car with except Ariel. Recently needed to get my rims fixed and took 3 weeks to get me in because she couldn't communicate a time for me to bring my car in. More

Service workers are very friendly and work quickly, dealership workers helped us get the car after the service area was closed - we are very thankful for them! dealership workers helped us get the car after the service area was closed - we are very thankful for them! More

Got me in on time-nice waiting area—finished up on time and I was very happy and will return and I was very happy and will return More

Shea is the sole reason that I bought a new Toyota Tacoma from Carver Toyota. Shea made me feel comfortable and never pressured at all. He continues to go above and beyond for me and my service issues. I hav from Carver Toyota. Shea made me feel comfortable and never pressured at all. He continues to go above and beyond for me and my service issues. I have and will continue to recommend Shea to my friends and family. Shea is awesome!! More

Broke glove box lid Stripped screws on air filter Screwed up odometer Have to order new screws to replace broken ones Too too rough on my car, careless Not coming back again filter Screwed up odometer Have to order new screws to replace broken ones Too too rough on my car, careless Not coming back again More

Warranty replacement on battery was performed - No issues. Service department installed 2 new hatch cylinders and they are working fine. issues. Service department installed 2 new hatch cylinders and they are working fine. More

Last 2 times I called for service, operator forwarded me to service but know one answered. This last service I called 2 times, left a message on second call. My call was not returned, third call I insisted to service but know one answered. This last service I called 2 times, left a message on second call. My call was not returned, third call I insisted on talking to a person! Then, I Didn’t realize I would not get all my Toyota care complimentary service due to expiration. Cost for oil change and tire rotation was just under 150 dollars. A bit steep I thought. They didn’t rest the maintenance reminded, it’s still telling me I need service!! Ug, I won’t be back, unless warranty and all services are covered. More

Love this dealership and the care and customer service that they provide to their customers that they provide to their customers More

Always excellent! Always excellent! I have purchased several vehicles at Carver and we have always had them there for service. Keep up the good work!! Always excellent! I have purchased several vehicles at Carver and we have always had them there for service. Keep up the good work!! More