Carver Toyota of Columbus - Service Center

I had a little issue with them at the beginning, but they worked very hard to make sure I was taking care of. ALL WORK OUT AND I WAS VERY HAPPY WITH THE SERVICE. worked very hard to make sure I was taking care of. ALL WORK OUT AND I WAS VERY HAPPY WITH THE SERVICE. More

Had to take my vehicle back after oil change was done incorrectly. Not very happy with quality of service. Customer service person extremely pleasant! incorrectly. Not very happy with quality of service. Customer service person extremely pleasant! More

I was very pleased with my recent service. My vehicle was processed promptly and the service representative was both welcoming and well organized. My vehicle was processed promptly and the service representative was both welcoming and well organized. More

Very efficient, and thorough. I appreciate the prompt service and the friendly faces. I will definitely return. I appreciate the prompt service and the friendly faces. I will definitely return. More

I bought my truck from there. The ladies that helped me were very kind and courteous. Thank goodness I bought the extended warranty with modifications. When the front end of my t The ladies that helped me were very kind and courteous. Thank goodness I bought the extended warranty with modifications. When the front end of my truck went out. It took me 9 weeks yes 9 weeks to get my new truck back. Again, I believe this was the warranty places doing mostly, however, 9 weeks to get my 60k truck back is a bit ridiculous. More

Everything went smoothly. The specialist is friendly and comfortable to work with. I feel well taken care of at Carver Toyota. The specialist is friendly and comfortable to work with. I feel well taken care of at Carver Toyota. More

While the techs are nice, this dealerships’ service is overpriced. You could get your oil, tire rotations and other maintenance done cheaper elsewhere. overpriced. You could get your oil, tire rotations and other maintenance done cheaper elsewhere. More

I brought my car in for the 100000 mile service and to investigate a rattling noise that I was hearing when hitting bumps. All it needed was a tire rotation, but I asked for a balancing as well. I paid o investigate a rattling noise that I was hearing when hitting bumps. All it needed was a tire rotation, but I asked for a balancing as well. I paid over the phone. When I went to pick it up I saw on the invoice that one of the tires could not be balanced because the wheel is bent. I was never told of this or even asked if I wanted a new wheel at that time. The rattle was never investigated. the invoice just said I declined the wheel! that is not true. This is the second time I have brought my car there for service and the service I asked for was not addressed. I live in Indianapolis and drop it off there for "convenience" when visiting my parents and then pick it up on my way home. Twice it has not been convenient since it has resulted in me having to make another appointment at another time to get the work completed and checked out. More

The sales portion of my experience was fine. My issue was with the service department first off when I signed a paperwork for my new V.Ehicle I was told that the extended warranty.I was purchasin My issue was with the service department first off when I signed a paperwork for my new V.Ehicle I was told that the extended warranty.I was purchasing covered everything that was not maintenance when I went back for some leaks.I was told they're not covered Period furthermore, furthermore, when I purchase the car, my salesman showed me on a ticket where he said all my brake rotors were replaced and new pads, which should have given me a year's warranty. When I went back to have the service department checking issue. They said no, we didn't replace the rotors, we just turned them. Therefore, there was no warranty on your break job. I don't feel this is a way to treat customers.Your departments need to get their stories together so they're not giving different versions More

I always have a great experience bringing my vehicle into your dealer ship. Service department is very quick and clean thank you all. your dealer ship. Service department is very quick and clean thank you all. More