Carver Toyota of Columbus - Service Center
Taylorsville, IN
1,000 Reviews of Carver Toyota of Columbus - Service Center
Good costomer service. Very friendly staff with knowledge and explained the detail of their service. Very countable waiting room, nice and cleaned. And the most thing I Very friendly staff with knowledge and explained the detail of their service. Very countable waiting room, nice and cleaned. And the most thing I enjoyed the people and their clean environment. Thanks! V/r. More
The maintenance team here really impresses with consistent quality and care. From going here a few times for routine care that came with my car I can safely say that, even though their sales team i consistent quality and care. From going here a few times for routine care that came with my car I can safely say that, even though their sales team is medicore and fails to establish trust or good communication with their clients, the ground level mechanics and maintenance team is top notch in every way that the rest of the dealership fails to impress. The mechanic advisors are straightforward and knowledgeable, and seems like they able to consistently & quickly establish the communication preference for each client that rolls in. I cant say that I would ever consider buying from the sales team here, but I have never felt the same level of simplistic, honest, good quality car maintenance from a dealership before and plan on returning for as long as I live in easy driving range. More
Absolute WORST experience I’ve ever had getting my vehicle fixed! General Manager didn’t even care! Got the run around SEVERAL times, workers not keeping me posted…and went an entire weekend with a “l vehicle fixed! General Manager didn’t even care! Got the run around SEVERAL times, workers not keeping me posted…and went an entire weekend with a “loaner” vehicle because service “forgot to call”! I desperately needed my truck that weekend! Tried calling the General Manager, and she didn’t bother to return my call. Worst customer service I’ve ever experienced! Wishing I had bought my truck elsewhere! I will NEVER be back to Carver because they have not even attempted to make it right. Ignoring you is what they do best! More
Double priced compared to most local service stations. They try to make you think you are getting a deal when they knock 20-5o% off. Tried to convince me that the oil they had to put in my car would incre They try to make you think you are getting a deal when they knock 20-5o% off. Tried to convince me that the oil they had to put in my car would increase the cost of an oil change from $110 to $175. This is a regular gas burner we are talking about not a diesel. Service guy I was not too happy wIth. I felt like he was insulting my intelligence. More
The Service Department at Carver Toyota is the best I've even experienced. Quinten very attentive and professional. Keep up the excellent Service. Thank you! even experienced. Quinten very attentive and professional. Keep up the excellent Service. Thank you! More
Really long wait for basic services, REALLY overpriced---I even had to wait about 10 minutes just to get checked in. overpriced---I even had to wait about 10 minutes just to get checked in. More