Carver Toyota of Columbus - Service Center

Always timely and friendly good service always do a good job glad I bought my car therr job glad I bought my car therr More

I drive over 40 miles to this service dealer even though I have one within 5 miles from my house because of their excellent customer service. During this visit, They greeted me right away and had my though I have one within 5 miles from my house because of their excellent customer service. During this visit, They greeted me right away and had my car back to me within the promised time frame. They also provided a complimentary shuttle from and to the service department. Overall very pleasant experience. More

I was told it would be 2 hours, it took almost 4 hours. This is the third time this has happened. I then had to wait for them to print my paperwork to pay and another 10 minutes for them to bring me my car This is the third time this has happened. I then had to wait for them to print my paperwork to pay and another 10 minutes for them to bring me my car. Labor was too xxxx high. $100 labor to change oil and rotate tires, seriously? Front tires were already off doing new brakes. Speaking of, $285 labor, that's xx. I will not be back. More

Quintin greeted me immediately, confirmed and assessed my service needs, ensured I was transported to work, kept me apprised of mu vehicle status and additional service needs, and finished earlier than I exp service needs, ensured I was transported to work, kept me apprised of mu vehicle status and additional service needs, and finished earlier than I expected. Expense was reasonable! Thanks Q & Carver! Miss Jacquie More

I was told that my car would be ready in an hour and it 2 1/2 hours. I am glad I had not made another appointment. 1/2 hours. I am glad I had not made another appointment. More

Facility is super clean. Received a detailed explanation of work performed. Offered suggestions for minor dent repairs. Received a detailed explanation of work performed. Offered suggestions for minor dent repairs. More

Every was welcoming and attentive while I was waiting for my ride. Also very knowledgeable on all the questions I had regarding my car. Left very satisfied and highly recommend. Thanks again. my ride. Also very knowledgeable on all the questions I had regarding my car. Left very satisfied and highly recommend. Thanks again. More

We experience an outstanding customer service at this location staf is very helpful and acknowledged. location staf is very helpful and acknowledged. More

Everyone was very friendly, service was prompt. Multiple employees offered me water, amenities were clean. Multiple employees offered me water, amenities were clean. More

I purchased a 2018 Rav 4 on Jan 18, 2022. The car had 30,000 miles on it. After one month, I got in the vehicle to start it and it would not start. I had to call a friend to jump the car. The car had 30,000 miles on it. After one month, I got in the vehicle to start it and it would not start. I had to call a friend to jump the car. I got it started and took it to Craig's Toyota in the town I live in, in Madison, IN. They told me the battery was not right for the vehicle. I took it back to Carver Toyota where I purchased it. They tightened the battery.. Told me they put a new battery in, but they did not. I have now had the vehicle 4 months. It is now overheating.. the coolant is overflowing and heating when the AC is on. It seems that Toyota here at Craig's in Madison looked at it and said it had been wrecked. The blower fans on the AC was installed backwards and was causing the unit to overheat. I called Carver in Columbus. They said it was my problem, not theirs. It cost me $546 to have it repaired at Craig's in Madison. I would warn anyone thinking about purchasing a vehicle from Carver to beware. If you have a problem, it is your problem. They will not stand behind the sale. No one at the dealership told me about the car being wrecked or that it had any problems. My bad!!! I should have looked at the history. I will never deal with Carver again. I hope you won't. Come to Madison to Craig's Toyota. They are great to work with. More