Carver Toyota of Columbus - Service Center

Everyone at the dealership has been very courteous and knowledgeable when I’ve gone in. knowledgeable when I’ve gone in. More

I've usually had good experiences with Carver Toyota. But my last service was to check the battery holder. It took them 1.5 hours. But my last service was to check the battery holder. It took them 1.5 hours. More

The service manager George at Carver is not a man of his word. My husband has gliobastoma brain cancer and daily radiation treatments at Columbus Regional. I spend all of my time taking him to treatments…I word. My husband has gliobastoma brain cancer and daily radiation treatments at Columbus Regional. I spend all of my time taking him to treatments…I cannot leave him alone. After three phone calls, The service manager agreed to loan me a car in order to get my 4 Runner recalls repaired. The agreement was to drop off at 8:30 and pick up the next morning at 8:30 saving me a trip since we drive daily from North Vernon. Needless to say when we arrived at 8:30 yesterday I was told by the service manager I had to bring the loaner back later that day. The recalls only allowed a loaner for a few hours. I asked for the keys to my vehicle back and left. Where is the compassion and service at Carver? I call that a $44,000 mistake. More

Great job. Personable and friendly as well as professional. Kept information flowing back and forth. Personable and friendly as well as professional. Kept information flowing back and forth. More

I had schedule service and still had to wait 2hrs for a 15k service. How come??? 15k service. How come??? More

Reps are friendly and efficient. Work gets done in timely manner, However, (this is for Toyota not necessarily the Carver folks). $140 for electronic “upgrade” is a bit much. Modern Work gets done in timely manner, However, (this is for Toyota not necessarily the Carver folks). $140 for electronic “upgrade” is a bit much. Modern day vehicles with new technology…really? Can’t last how long before needing upgrades? Hmm. More

My estimate was more than twice as much as I ended up paying. They said they don’t fix what’s not broken. And they gave me a loaner to get to work that day. Excellent service! I couldn’t be happier. paying. They said they don’t fix what’s not broken. And they gave me a loaner to get to work that day. Excellent service! I couldn’t be happier. More

Quentin was very nice and helpful. The two women, not so much. I was not greeted or acknowledged when I got there. The two women, not so much. I was not greeted or acknowledged when I got there. More

Well the reason I gave two stars is because my car was fixed but honestly the customer service was terrible and my car wasn’t looked at the day that was scheduled and The customer service rep I had never fixed but honestly the customer service was terrible and my car wasn’t looked at the day that was scheduled and The customer service rep I had never called me and I had to call them and few days to figure out what was going on and I never plan to take any vehicle back or buy from there car lot which is sad because I really like Toyota More

You get appointment and what for they are not on time that’s why you have appointments that’s why you have appointments More