Carver Toyota of Columbus - Service Center

Very pleasant staff and quick. Kept me informed how work was progressing. Nice waiting area with wi-fi. Kept me informed how work was progressing. Nice waiting area with wi-fi. More

Team welcomed me and kept me up to speed. It was a great experience. Thank you It was a great experience. Thank you More

the service writers are very friendly and informative. i had a 9:15 appointment got there at 9:05 and the veh did not get into the service writer until 9:45. the wait time was to be 2 hrs it took closer t i had a 9:15 appointment got there at 9:05 and the veh did not get into the service writer until 9:45. the wait time was to be 2 hrs it took closer to 2 1/2 hrs. More

Quick and easy. However, scheduler said it would take 2 hours and drop off. Desk employee said only 1 hour. Cost my wife an un needed trip to drive me home. I sent h However, scheduler said it would take 2 hours and drop off. Desk employee said only 1 hour. Cost my wife an un needed trip to drive me home. I sent her home and waited. More

Carver service department is courteous and informative. They keep you apprised of everything happening and discuss items with you intelligently. They keep you apprised of everything happening and discuss items with you intelligently. More

It took them 2 1/2 hours to service and reset my fuel low light. When I questioned the time she first blamed it on computer problems and then covid both of which were lies according to a friend who works in light. When I questioned the time she first blamed it on computer problems and then covid both of which were lies according to a friend who works in service More

Excellent service for many years. Service staff very professional and knowledgeable. Waiting area very comfortable. professional and knowledgeable. Waiting area very comfortable. More

All good except someone (probably accidentally) reset both the #1 & #2 automatic seat adjustments. Due to the difficulty in programming I now have to drive 35 miles to have the settings restored. both the #1 & #2 automatic seat adjustments. Due to the difficulty in programming I now have to drive 35 miles to have the settings restored. More

They seem to build a long term relationship. The building is always clean. They know my name. is always clean. They know my name. More

Our first experience as we are new to the area. Courtney in Service was pleasant and helpful to schedule and complete the check up on our new Highlander Hybrid in Service was pleasant and helpful to schedule and complete the check up on our new Highlander Hybrid More