Carver Toyota of Columbus - Service Center

Such a lack of communication as compared to other dealerships I use. Had to call repeatedly trying to get anyone to tell me wat was going on with the vehicle and always got a recording for which no dealerships I use. Had to call repeatedly trying to get anyone to tell me wat was going on with the vehicle and always got a recording for which no one ever returns your call. Finally I called and said don’t give me a recording !! Will not be back. There is a Toyota dealership in Madison which we will go to if we have to but u guys should take some lessons from Poynters service More

Mistakes were made, after a 3 hour oil change and inspection, that caused the car to have to be towed back to the dealer the same night. Dealer said it was an undertrained (and it seems poorly super inspection, that caused the car to have to be towed back to the dealer the same night. Dealer said it was an undertrained (and it seems poorly supervised) junior tech who made the mistake. In sum, it cost 6 hours roughly for a standard service visit. More

Great Customer service. Was very quick in getting my car serviced. Thank you for being so nice. serviced. Thank you for being so nice. More

So friendly and thorough service made easy. It could go a little faster sometimes 😉 no worries little faster sometimes 😉 no worries More

Very helpful when I checked the vehicle in for service. They outlined the work and helped me to assess if other repairs were necessary at this time. When I picked up the car, the gentleman who processed They outlined the work and helped me to assess if other repairs were necessary at this time. When I picked up the car, the gentleman who processed my paperwork stepped out to my car and fixed the glove compartment that had gotten unhinged. This was unexpected but very much appreciated. He was the same person who showed me how to reset my odometer last time when I needed to travel out of town. Great service, very friendly and very helpful. I wish I could remember the gentleman's name. More

Nice service advisor but wait for a scheduled oil change was 1 1/2 hours. Service advisor was apologetic but wait time should be shorter. was 1 1/2 hours. Service advisor was apologetic but wait time should be shorter. More

Very good servie and very good to explane every thing very good ancer atancer allof qustion very good ancer atancer allof qustion More

Cost did seem high but service was good. Waiting on call for service on computer update. for service on computer update. More

Carver Toyota always takes great care of my car. Should I need to wait on-site the waiting room is comfortable and clean. I have used their service for a number of years since I purchased my car at Carver. I need to wait on-site the waiting room is comfortable and clean. I have used their service for a number of years since I purchased my car at Carver. Highly recommended for service or purchase. More

Service was quick and efficient. The only down side was that it took 3 weeks to get an appt for a tire rotation. that it took 3 weeks to get an appt for a tire rotation. More