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Carvision.com - Maple Shade

Maple Shade, NJ

4.8
1,272 Reviews
Car Vision is proud to be independently owned & operated by the Husband & Wife team, Cafiero. Car Vision started small with about 20 cars on the lot, and since day one, we have been working with a passion to innovate and offer the best quality vehicles at the best possible price by moving any inventory older than 30 days. Today, our inventory grew, but our customer service standards remain that of a smaller, husband and wife dealership. Each car that goes out our doors, goes with a customer whose name we’ll remember because we didn’t sell them a car, we created a friendship with that person. Car Vision is proud to be independently owned & operated by the Husband & Wife team, Cafiero. Car Vision started small with about 20 cars on the lot, and since day one, we have been working with a passion to innovate and offer the best quality vehicles at the best possible price by moving any inventory older than 30 days. Today, our inventory grew, but our customer service standards remain that of a smaller, husband and wife dealership. Each car that goes out our doors, goes with a customer whose name we’ll remember because we didn’t sell them a car, we created a friendship with that person. So what are you waiting for? Come and stop by now!
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2791 NJ-73

Maple Shade, NJ

08052

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Showing 1,272 reviews

February 27, 2021

Richard Evans helped us get the Nissan Pathfinder. Very friendly and professional right from the start of the car buying process to the end. Would definitely recommend him to friends and family More

by Sean b Hagan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Evans
February 27, 2021

Got a great deal on a used Mazda, the sales rep Nick was super helpful every step of the way and took the stress out of the daunting car buying process. More

by Ridgewayalexa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Chero
February 27, 2021

Anthony was very friendly and approached me right away and was willing to help with my car needs. I explained to him what I was looking for and my price range and we were able to find what I want. He kept More

by heather1128
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Hernandez
February 27, 2021

I bought many vehicles in the past and my experience at Carvision was one of the best buying experience I had. Cannot say enough about my sales agent Alberto. He was absolutely great. He was courteous, fri More

by JoeC, S.Jersey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alberto Ahiagbedey
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2021

Awesome team that made the process very easy and had great prices on great cars! If you are in Maple Shade then this is the spot to shop! Talk to Brad!! More

by rd.miller00
Recommend Dealer
Yes
Employees Worked With
Bradley Shuksta
February 24, 2021

Very helpful and friendly. Helped me greatly with sale and financing. I recommend the dealership and salesman. If you’re looking for a great car-buying experience, this is the place to go. More

by Jhartondeck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Evans
February 23, 2021

Very nice location and great customer service! Nick was friendly, really knowledgeable and super helpful! I would definitely recommend him for anyone going to CarVision! More

by Tina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Chero
February 23, 2021

Set up appointment for 230 pm on Saturday feb20 2021 to test drive 2019 cadilliac ct 6. SALESMAN WAS BRADLY SHUKSTA. TOOK THE. CAR FOR A TEST DRIVE LIKED IT, BUT THERE WAS A PROBLEM WITH THE AIR PRESSURE O More

by victoradam9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bradley Shuksta
Feb 23, 2021 -

Carvision.com - Maple Shade responded

Good Afternoon, Mr. Stephen Adamczyk, this is a follow up email, as we directly chatted on Sunday when I called, then again Monday. I have also emailed directly regarding the issues, however I want to also respond publicly on this Review. We apologize for your inconvenience again, and we have continued to work towards resolutions that satisfy you. However, I need to share that your review of our dealership is 110% incorrect. First, we didn't hide any fees. Our fees are presented upfront and must be signed by every customer before we move forward with any of our deals. Second, our salesman and managers tried to work with you on your issue with the tire pressure. We tried the initial normal fix of adding air. This made the sensor turn off. At that point, we offered to have you come back on Monday to check again. Unfortunately, it was 9pm on Saturday evening and our service department was closed. Third, we tried to put the money back on your credit card, but you cancelled the credit card and disputed the balance saying you feared we would charge you again. We would not ever charge a customer without their knowledge and agreement. However because you voided the transaction, your bank does not allow us to directly refund the money. Now you have to wait for your bank's timelines regarding disputes / voided charges. We treated you with the utmost respect and did everything we could to make sure you left as a happy customer on the day, and even after that trying to work with you towards a resolution. Myself and another manager have reached out to see what we could do to help over the past 2 days. I offered to continue following up with you through the process even to check in Thursday regarding your process with your bank out of courtesy. We have sold over 50,000 cars in our 25 years in business. Your accusations are misguided. However, if you would like to discuss directly with us further, please call. Customer Service Manager, Sepo (856-271-1206)

February 23, 2021

Alberto was very understanding and really kind. Really made us feel welcome and wanted. Would definitely recommend him to anyone. Very happy and satisfied with him. More

by isaaclolo17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alberto Ahiagbedey
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2021

Came a long way to come see a car and they made it worth the trip. Very happy and stastified with the level of professionalism. More

by artur-72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alberto Ahiagbedey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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