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Casa Buick GMC
El Paso, TX
46 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 46 reviews
August 19, 2026
Cesar did a great job on competing with another dealership! We came in with another dealership offer and he easily beat it. Mike Peña did an awesome job delivering us the vehicle explaining all fea dealership! We came in with another dealership offer and he easily beat it. Mike Peña did an awesome job delivering us the vehicle explaining all features it has. More
by gabrielssanchez42
Employees Worked With
Mike Pena
July 04, 2026
If you take your vehicle to Casa Buick GMC for service, do yourself a favor and ask for Melissa M. She is an absolute rockstar of a service advisor! Dealing with vehicle maintenance can usually be a heada do yourself a favor and ask for Melissa M. She is an absolute rockstar of a service advisor! Dealing with vehicle maintenance can usually be a headache, but Melissa makes the entire process incredibly smooth and stress-free. She is highly professional, completely transparent about what needs to be done, and keeps you updated every step of the way so there are never any surprises. It is rare to find someone in service who is this trustworthy, knowledgeable, and genuinely invested in taking care of her customers. The service department at Casa Buick GMC is top-tier because of professionals like her. I won't hesitate to bring my vehicle back to Melissa for future maintenance. Highly recommended! More
by Jersey07042
Employees Worked With
Melissa Martinez
June 29, 2026
Staff was very friendly and knowledgeable. Had no issues getting what we were looking for and made the process smooth and simple. Had no issues getting what we were looking for and made the process smooth and simple. More
by Ray Gomez
Employees Worked With
Sara, Mario Marmolejo, Jose Carlos Meza
May 05, 2026
Fernando was amazing. He made me feel confident in my decision to buy my truck. Very personable and clear in his messaging and communication. He made me feel confident in my decision to buy my truck. Very personable and clear in his messaging and communication. More
by raustinc88
Employees Worked With
Fernando Gonzales (5 Stars), Mario Marmolejo, Jose Carlos Meza
March 23, 2026
Carlos was a great salesman. He helped me a lot during the process. I was able to get my truck within the same day. Excellent Service. He helped me a lot during the process. I was able to get my truck within the same day. Excellent Service. More
by Ismael Lara
Employees Worked With
Mario Marmolejo, Jose Carlos Meza
March 21, 2026
I brought my car in with a problem of the tire monitoring system. They were able to diagnose the problem and fix it in less than an hour. Everything was completed without any problems or delays. I always system. They were able to diagnose the problem and fix it in less than an hour. Everything was completed without any problems or delays. I always bring my car to Casa Buick GMC for all routine maintenance and repairs. More
by terilynbeasley
Employees Worked With
Scott in the Service Department
February 06, 2026
The salesman Joe was human and very down to earth. Martin the finance guy was was very nice and welcoming. However , Seasoned car buyers simply want to purchase a car and walk and be about the busines Martin the finance guy was was very nice and welcoming. However , Seasoned car buyers simply want to purchase a car and walk and be about the business of living and driving their new car. When a customer comes to your dealership with an approval certificate Make the sales and let the customer go .We wasted two days at your dealership with no pay and was strong armed to purchase features that's already on the car.Tell us why your salesman insisted on Bank America instead of GECU, is his payoff better? We almost walked out, your guy let us take the car home before clinching the deal. DONE DEAL! Mike the guy who showed us the car's features was our best experience at the dealership. He took time to explain and show us the features of the car. We walked away from Casa Ford. The Casa Group must live up to HOME OF THE NICE GUYS. We rather buy in El Paso than NM or AZ. We know the guys got to make a commission but easy up or loose good customers. More
by tylersugar10
Employees Worked With
Mike, Jose Carlos Meza
