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Purchase of 2017 Chev Silverado 2500HD Duramax Luis Covarrubias is one of the finest, most polite, and most knowledgeable salespersons I've ever purchased a vehicle from. ALL of the people that hel Luis Covarrubias is one of the finest, most polite, and most knowledgeable salespersons I've ever purchased a vehicle from. ALL of the people that helped or that I met at Desert Sun were very professional, polite, and friendly, I am very pleased and will of course recommend Desert Sun to others as the occasion rises. Thank you all! More

best of them all been going to desert sun about 20 years and have never found any better whether service or sales. the The mechanic even took the test to talk to me pe been going to desert sun about 20 years and have never found any better whether service or sales. the The mechanic even took the test to talk to me personally More

Fast Service, Good People I have only had this car serviced at the dealership because they take great care of me. I make an appointment, they take the car, dive me home, and w I have only had this car serviced at the dealership because they take great care of me. I make an appointment, they take the car, dive me home, and while I'm doing something else, they do the work that we discussed. When it is ready, they call me, pick me up, and I'm able to complete the transaction and be on my way. The level of service is a large part of why I bought my car at this dealer. There are never any surprises when it comes time to pay for repairs or maintenance, and they always treat me like a person rather than a number with a dollar sign. More

Excellent service Excellent professional service. Being an employee of Desert Sun Motors, I find the service to be excellent, the service department to one of the best Excellent professional service. Being an employee of Desert Sun Motors, I find the service to be excellent, the service department to one of the best in town. More

Good experience I scheduled an appointment online, when I got to the dealership they had several vehicles ready for me to test drive. I ended up with the vehicle I w I scheduled an appointment online, when I got to the dealership they had several vehicles ready for me to test drive. I ended up with the vehicle I wanted, at a price I could afford. Was completely done in two hours, drove away with a wonderful car! More

Amazing Service! We've bought both of our cars from Desert Sun and were very pleased with everything they've done for us! John Lister was our sales person each time (E We've bought both of our cars from Desert Sun and were very pleased with everything they've done for us! John Lister was our sales person each time (Erik Hall helped us finish the first time). He was patient with us as we discussed our options and extremely knowledgeable about all the vehicles and services Toyota offered. He worked hard to give us the best deal while ensuring we would be happy with our new Rav4! Definitely recommend checking them out and we know we'll come back to them if we have any other car needs. More

Horrible Experience Let me start off by saying that I will never do business with Desert Sun again. My girlfriend works at Vision Ford here in town and she has a good fri Let me start off by saying that I will never do business with Desert Sun again. My girlfriend works at Vision Ford here in town and she has a good friend who sells at Desert Sun. She knew that I wanted a Chevrolet truck, so she put her trust into this dealership. Well, I purchased a 2007 Chevrolet 1500. NOT EVEN 20 days later my transmission goes out. Yes, I knew that I would have future issues with buying an older vehicle, but not once did I think it would be 20 days later it went through a clean Used Car Inspection. Well, I take it in and they basically tell me that they are not helping me out with one penny. Meaning, I had to pay over $3000 in order to drive this truck. Freddie, Jim nor Steve would help us out. Mind you, I am Military and gave Desert Sun my full trust. I put down $1000, and had over a grand of equity in my trade in. My truck has now been sitting in the shop for two weeks. Steve Irick still has not returned my voicemail nor phone calls. After they informed us of that, I decided to take it home. On the way home from the service department, it begins to smoke heavily. I took it over to Vision Ford to look at. When Desert Sun put the oil pan back on, they did it carelessly, which resulted in pinching the gasket, creating a leak and black smoke. So, they created an issue on top of another issue- which they also refused to fix. Vision Ford ordered me a BRAND NEW transmission with ZERO miles, completed all the work for under $3000. They saved me $940 and I did not even purchase the truck from them. Needless to say, Desert Sun does not care about their US Military, nor fulfilling their customer satisifcation needs. All they cared about, was their money. Do not go there! Thanks for reading!!! More

Excellent service! Was told by another Toyota dealership that expensive work needed to be done; this dealership assessed car and said the work was not needed. How honora Was told by another Toyota dealership that expensive work needed to be done; this dealership assessed car and said the work was not needed. How honorable and honest is that?! One doesn't see much of that honesty these days and they made me a loyal customer! I continue to go there and have never been disappointed. More

2011 and 2012 Malibu We purchased a 2011 Malibu new from Desert Sun Alamogordo in June of 2011. Our first new car purchase in 23 years. The dealership worked hard to get We purchased a 2011 Malibu new from Desert Sun Alamogordo in June of 2011. Our first new car purchase in 23 years. The dealership worked hard to get us a deal we both felt comfortable with. In December 2011 (6 mos. and 3050 miles later) our Malibu met with disaster at the hands of a distracted young driver resulting in a total loss. We liked the car and had unfortunately experienced all of the safety equipment first hand, so contacted Donnell Sampson and in January 2012 drove home a new 2012 Malibu. Donnell and the Business Manager did their best to get us a fine deal and back on the road again, as quickly as possible. I've had both Malibu's serviced at the dealership with no problems whatsoever. The 2012 Malibu is equipped with nitrogen filled tires and when they need filling, the service department gets it done very quickly and at no cost to the customer. By the way, after each service of our Malibu, we are always given a car wash certificate. That's the type of dealership that earns customer returns and respect. All-in-all, I would be the first to recommend Desert Sun Alamogordo both for sales and service to anyone looking to purchase a GM or Toyota vehicle. More