Casa Toyota
Alamogordo, NM
Filter Reviews by Keyword
By Type
Showing 146 reviews
New Car Purchase Buying a car here was a very pleasant experience. "Saul is the kind of salesman that is efficient and not pushy. He made buying my new car easy." I hi Buying a car here was a very pleasant experience. "Saul is the kind of salesman that is efficient and not pushy. He made buying my new car easy." I highly recommend this dealership for the purchase of your next Toyota. More
I appreciate how they always go the extra mile to serve me. I Thank Toyota service department for being so pleasant to work with from setting an appointment to the work being done is done with care. I Thank Toyota service department for being so pleasant to work with from setting an appointment to the work being done is done with care. More
It was an excellent experience 5000 mile service Promptly greeted me and stated the process for the service appointment. He directed me to a seating area and beverage/coffee area 5000 mile service Promptly greeted me and stated the process for the service appointment. He directed me to a seating area and beverage/coffee area. He notified me that the car had a recall notice; he ordered the parts and stated that when the parts arrive, he would call me to have the recall service completed. Everyone who spoke with me were friendly, respectful, and courteous. I will continue to do business with Desert Sun Toyota. More
It was a positive experience. My visit to Desert Sun Toyota was an excellent one. The folks I worked with treated me with courtesy and fairness. My questions were answered prompt My visit to Desert Sun Toyota was an excellent one. The folks I worked with treated me with courtesy and fairness. My questions were answered promptly, I was offered and accepted a test drive in the vehicle I was interested in and briefed on it's operation. I was also reminded on several occasions to contact the dealership any time additional questions came to mind. Overall, it was one of the best vehicle purchasing experiences I have had in many years. There wasn't a hint of high pressure salesmanship, a practice I detest and have encountered in the past. These folks are knowledgeable and good people. More
5000 mile checkup Although I set up the appointment when I bought the car, the dealership emailed to remind me and then called to make sure I was able to make the appoi Although I set up the appointment when I bought the car, the dealership emailed to remind me and then called to make sure I was able to make the appointment. Everyone was polite and helpful; and the car was ready within an hour. This is my second Toyota bought from Desert Sun. I am pleased with my experience. More
Great experience Very quick and easy transaction employees were friendly and knowledgeable especially like the ease of purchasing. We were done in just a little over 4 Very quick and easy transaction employees were friendly and knowledgeable especially like the ease of purchasing. We were done in just a little over 4 hours start to finish More
15,000 mile checkup I would have given it a 5 star, but the setting was not as I had left it. For some reason or another, Maintenance gets off my original settings which I would have given it a 5 star, but the setting was not as I had left it. For some reason or another, Maintenance gets off my original settings which screw me up somewhat. First off, my lights were not on automatic, and second of all my settings on gas used, etc was off. More
Happy with our deal, Saul is great to deal with as usual Happy with our truck purchase , Saul is great to deal with as usual . Everyone at the dealership is always friendly and always happy to help. Happy with our truck purchase , Saul is great to deal with as usual . Everyone at the dealership is always friendly and always happy to help. More
Excellent buying experience Erik Hall made my truck buying experience painless..He is a very professional and knowledgeable salesman.Toyota is very fortunate to have him on their Erik Hall made my truck buying experience painless..He is a very professional and knowledgeable salesman.Toyota is very fortunate to have him on their team. More
Third car we have bought from Desert Sun We have been repeat customers because we have been treated fairly. Their customer service is excellent, from the sales agent, John Lister, to the serv We have been repeat customers because we have been treated fairly. Their customer service is excellent, from the sales agent, John Lister, to the service department. More