Cascade Subaru
Cuyahoga Falls, OH
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from the start, Nick and Matt were very helpful and understanding of our car needs without guiding or pushing us into any car or options. They showed us how to use the touch screen options that we nee understanding of our car needs without guiding or pushing us into any car or options. They showed us how to use the touch screen options that we needed without overwhelming us with the options that we wouldnt need, and would likely forget. Pat was very cordial and fast in helping us sign all the paperwork. More
Cascade personnel are friendly, easy to work with and helpful. I appreciate the salesman explaining features of the car that I wasn't familiar with. helpful. I appreciate the salesman explaining features of the car that I wasn't familiar with. More
Awesome place for service. I live in Solon but drive down here because they are a wonderful dealership and Ganley Beford is the worst dealer in Cleveland. The staff at Cascade I live in Solon but drive down here because they are a wonderful dealership and Ganley Beford is the worst dealer in Cleveland. The staff at Cascade is very friendly and very thorough in checking your car. Mike, the service advisor, was awesome and explained everything clearly. I highly recommend their service department as they are upfront and honest. This is my first Subaru and I wanted to make sure I got exceptional service. This is the place and its worth the trip. More
Everyone I dealt with at Cascade Subaru was extremely helpful, knowledgeable and friendly. In particular, it was a pleasure working with Matt Harteis, Nick Corlett and Joe Ferrante who helped with the s helpful, knowledgeable and friendly. In particular, it was a pleasure working with Matt Harteis, Nick Corlett and Joe Ferrante who helped with the selection of my Forester, explaining features of the SUV and the financing. This is my second Subaru leased through Cascade and I will definitely be dealing with them in the future. More
It's been a few weeks and I love driving my Subaru Crosstrek. The safety features are great and the ride is very comfortable and the vehicle itself is beautiful..... A huge "Thank You" to Matt Hartei Crosstrek. The safety features are great and the ride is very comfortable and the vehicle itself is beautiful..... A huge "Thank You" to Matt Harteis @ Cascade Auto Grp on State Road in Cuyahoga Falls for making my car buying experience easy and enjoyable. No pressure at all during the whole transaction... Matt Harteis and the rest of the team answered all my questions and went over every option available. Thanks again for making my car buying experience enjoyable...... More
Purchased a new Crosstrek at Cascade Subaru. Enjoying my new car! Thanks to Matthew Harteis- Salesperson in helping me through the process. Also appreciate others at Cascade including Pat in f Enjoying my new car! Thanks to Matthew Harteis- Salesperson in helping me through the process. Also appreciate others at Cascade including Pat in finance and Joe going over the features of my new Crosstrek. Please see Matt at Cascade to purchase your next car. More
Matt and Abe were warm and efficient and matched my needs perfectly! I love coming here. perfectly! I love coming here. More
Would not recommend going to this service center to get anything down. Drove 90 minutes to get my seat repaired. Girl at the service desk said oh the guy don’t come in until sometime in the afternoon. My anything down. Drove 90 minutes to get my seat repaired. Girl at the service desk said oh the guy don’t come in until sometime in the afternoon. My appointment was for 9:00. She wanted to make another appointment. She was not sorry and acted like she could care less we had driven a hour and a half.for no reason. We asked why they made our appointment at 9:00 when the guy who fixes it doesn’t come in until the afternoon. She acted dumbfounded and said she didn’t know. We will find another dealership. More
Professional, dedicated, dependable, knowledgeable, having customers interests in mind. Efficient staff and very clean facilities. having customers interests in mind. Efficient staff and very clean facilities. More
Buying a new Subaru was a easy and stress free experience. At no time did we fell pressured about making a decision. Everyone we dealt with went out of their way to make sure any questions we had experience. At no time did we fell pressured about making a decision. Everyone we dealt with went out of their way to make sure any questions we had were answered completely. What a great experience. More

