Cascade Subaru
Cuyahoga Falls, OH
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We’ve purchased three cars from Matt at Cascade Subaru and every experience has been amazing. Matt is very friendly, has thorough knowledge of the vehicles, and makes the process easy. Everyone at the dea and every experience has been amazing. Matt is very friendly, has thorough knowledge of the vehicles, and makes the process easy. Everyone at the dealership is friendly and puts customers at ease. The dealership has a real family feel to it. More
I bought my 2017 outback with a 5 year warranty. My trunk wouldn't open and since it worked spoaraticly they refused to fix it. Disappointment in Cascade service. wouldn't open and since it worked spoaraticly they refused to fix it. Disappointment in Cascade service. More
I was very pleased with the way I could buy my Subaru Outback and the way Matt Harteis was treating me. He was very truthful, honest and spend a lot of time to explain haw everything works Outback and the way Matt Harteis was treating me. He was very truthful, honest and spend a lot of time to explain haw everything works More
Enjoyed working with Matt. I have no other experience with the dealership, so I cannot speak to that. It was not a great time to buy a car due to all going on. with the dealership, so I cannot speak to that. It was not a great time to buy a car due to all going on. More
I enjoyed my experience at Cascade Subaru and the time Matt spent showing me the inventory of available Legacy's in stock and explaining the features each of the cars have. Matt spent time showing me how Matt spent showing me the inventory of available Legacy's in stock and explaining the features each of the cars have. Matt spent time showing me how to access all the features the car provide and also took me on a tour of the service department and introduced me to each of the service mangers. I was told if I have any questions to give Matt or the service department a call. More
This is the best sales rep I've ever gone to and I have bought a lot of cars at 72. We bought before in 2018 from same person. Matt is great! Buy from him. bought a lot of cars at 72. We bought before in 2018 from same person. Matt is great! Buy from him. More
Excellent experience. Matt, Josh and the entire Subaru team were all very friendly, helpful, and informative. I would definitely go back when I need another car - in fact, I already have. team were all very friendly, helpful, and informative. I would definitely go back when I need another car - in fact, I already have. More
I took my 2014 Subaru there for recalls, and they did not mention service bulletin for oil consumption. Now out of warranty and need new engine. mention service bulletin for oil consumption. Now out of warranty and need new engine. More
Matt was very thorough-explained all new tech features on my new 2021 and he even deleted my call history on my 2018 returned veh-something i didn’t think of. I am a returning leasee and trust Matt to give m my new 2021 and he even deleted my call history on my 2018 returned veh-something i didn’t think of. I am a returning leasee and trust Matt to give me outstanding cust serv. It’s a joy dealing with Matt and Cascade Subaru-never feel rushed or pressured. Highly recommend Matt. I know I can call him anytime I need assistance with my veh. ⭐️⭐️⭐️ More
I love Cascade Subaru. This was my fifth Subaru purchase with 4 from Cascade. Matt was efficient and made sure I knew everything about my car. I absolutely love the Crosstrek! I did not receive a trade-i with 4 from Cascade. Matt was efficient and made sure I knew everything about my car. I absolutely love the Crosstrek! I did not receive a trade-in price for my Forrester and had to sell it elsewhere. I appreciate feeling valued as a return customer by your Subaru Manager. More

