Cascade Subaru
Cuyahoga Falls, OH
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Very impressed with the entire Cascade experience. Matt was great in all areas: answering all questions and I felt no buyer pressure. Jenna made the financial part stress free and Joe was very help Matt was great in all areas: answering all questions and I felt no buyer pressure. Jenna made the financial part stress free and Joe was very helpful on the technical questions I had. Would definitely recommend Cascade and suggest they request Matt. John More
Matt H our salesman was very honest and easy to work with; he did exactly what he said he would. I will definitely go back to Cascade Subaru for my next car. with; he did exactly what he said he would. I will definitely go back to Cascade Subaru for my next car. More
Personable, patient and non pressured experience. Having a relationship overtime with our sales person Matt makes us trust him and the experience we have at the dealership. Very knowledgeable and att Having a relationship overtime with our sales person Matt makes us trust him and the experience we have at the dealership. Very knowledgeable and attention to detail. Matt cares about us and that is a difference why we would choose this dealership over another. More
Worked with Matt H at Cascade Auto Group Subaru store and had a fantastic experience with Matt. Really appreciated the extra time he took to set up the smart phone app that allows for remote start/unlock/lo had a fantastic experience with Matt. Really appreciated the extra time he took to set up the smart phone app that allows for remote start/unlock/lock functions. Matt was also very detailed and made sure I left nothing in my old vehicle before I left with the new. Really appreciated working with a such a nice gentleman! More
Matt Harteis Delivers Outstanding Service at Cascade Subaru! Matt Harteis at Cascade Subaru made this the best car-buying experience I’ve ever had. Friendly, genuine, and incredibly knowledgeable, he Subaru! Matt Harteis at Cascade Subaru made this the best car-buying experience I’ve ever had. Friendly, genuine, and incredibly knowledgeable, he listened to our needs, offered thoughtful suggestions, and guided us through a seamless, pressure-free process. His enthusiasm and attention to detail left us completely confident in our purchase and the dealership. If you want a Subaru and a truly exceptional buying experience, see Matt first. More
Car shopping is usually painful. However, Matt and everyone else at Cascade made the process tolerable and actually enjoyable. Thank you for your help! However, Matt and everyone else at Cascade made the process tolerable and actually enjoyable. Thank you for your help! More
Matt, Jenna, Nick, and everyone at Cascade made my purchase of a new Subaru Forester as easy as possible. I was very comfortable working with them. They are very professional and kind. purchase of a new Subaru Forester as easy as possible. I was very comfortable working with them. They are very professional and kind. More
I had an excellent experience purchasing my Subaru from Cascade. This is my second Subaru I have purchased from Matt Harteis. He is very knowledgeable and personable. Richard Luklan was also very helpful a Cascade. This is my second Subaru I have purchased from Matt Harteis. He is very knowledgeable and personable. Richard Luklan was also very helpful and the financing process went very smoothly. More
Cascade Subaru was the third dealership I walked into the morning I was determined to find a car. The two prior dealerships were so different. One was automatically trying to get any lease penalties I had pa morning I was determined to find a car. The two prior dealerships were so different. One was automatically trying to get any lease penalties I had paid to them directly, get the highest monthly payment they could get, without listening well to what I wanted. The second dealership was clearly doing well selling the type of car I was looking at in their dealership, and really not interested in taking any time. I believe the comment was, "why don't you come back when you know what you want." I knew exactly what I wanted - AWD and the best deal I could get. Pretty simple. The reception at Cascade Autogroup was friendly, and I was directed to their Subaru team since that's what I was interested in. Matt Harteis was with me in under 5 minutes, is an excellent listener, took the time to look up the features on the car I drove in, then asked what I was looking for and literally had a car on the lot that was perfect. I dropped a retainer, and picked up the car the next day. I have a STEM background and am comfortable with very technical features, so he showed me advanced features on the car and was willing to discuss some of the improvements in the 2025 Crosstrek Sport. It's important to understand that I have had a lot of mansplaining when I've gone to dealerships, and Matt was not that guy. He was great. If you need a car, I would highly recommend you visit Cascade Autogroup. Jennifer Hikade in their business office made the financial side of the work easy and quick. You will probably become a return customer like many of their other customers. This is what customer service used to look like before the megastores took over. More

