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Cascade Subaru

Cuyahoga Falls, OH

4.9
122 Reviews

4149 State Rd

Cuyahoga Falls, OH

44223

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Showing 122 reviews

September 21, 2023

Great customer service. If they do not know the answer to a question they go above and beyond to get it. More

by armalorni
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Harteis
September 20, 2023

This is my second vehicle purchased at Cascade Auto Group. It was a pleasure to work with Matt for the second time. I feel like we got a great deal and did not feel any pressure and everything with th More

by Vicki Hughes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Harteis and Richard Luklan
September 20, 2023

No high pressure from salesman. Great service department. Reliable, honest and friendly employees. No hesitation to recommend Cascade Auto Group. More

by kirkanpa
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matt Harteis
September 09, 2023

Wonderful experience! This is my 2nd purchase here and Matt was great to work with! I will contiunue to be a loyal customer! More

by Lindsmith23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Harteis
August 30, 2023

Enjoyed working with Matt Harteis and Richard Luklan. This was the fourth car our family has purchased from Cascade over the last 15 years. More

by MyersFamily
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Harteis, Richard Luklan
August 27, 2023

I thought I found a decent place to take my car for repairs but I was wrong. They gave me one price for repairs but when I went to pick it up, they charge me another. in other words, I got ripped off. More

by Jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Patrick
August 21, 2023

No pressure, informed, community driven, connect with their clients, available for questions, keep customers informed about pending orders, friendly, clean space. More

by Customer081923
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Harteis
July 18, 2023

It was a pleasure working with the Cascade group, in particular Matt Harteis. From the first time we walked into the dealership until I took possession of my car, he was extremely helpful; he answered More

by moma.diehl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Harteis
July 16, 2023

Everyone was friendly and accommodating. Especially enjoyed working with Matt H. who helped us order a Forester to our exact specifications. Smooth process all the way through. Thank you Cas More

by Lightoftheworld27
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Harteis
July 15, 2023

Matt did the best job of anyone I have ever bought a car from in explaining the workings of the vehicle I was choosing. I traded in an Outback from another dealership and had never figured out all the great More

by Jenn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Harteis