Casey Chevrolet
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 AM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
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Suburban purchase Everyone was wonderful getting us to our payment and we are thrilled with our purchase! We began looking on line and Mary introduced us to Sam. Sam wa Everyone was wonderful getting us to our payment and we are thrilled with our purchase! We began looking on line and Mary introduced us to Sam. Sam was kind, patient and amazing to work with. We only came in expecting to look and test drive but Craig and Sam worked hard to get us a payment we were comfortable with and the exact Suburban we wanted. More
No Customer Service Skills My car was worked on and now its not starting ?? Stranded with 4 kids in 100 degree weather with no customer service in sight FRUSTRATED! My car was worked on and now its not starting ?? Stranded with 4 kids in 100 degree weather with no customer service in sight FRUSTRATED! More
Excellent Customer Service My experience at Casey buying my first ever brand new Chevy Silverado 1500 was an absolute joy. Mary Farris was my initial point of contact and she My experience at Casey buying my first ever brand new Chevy Silverado 1500 was an absolute joy. Mary Farris was my initial point of contact and she walked me through the entire process. When you meet her it's like meeting an old friend her personality is amazing and she wants to make sure you are 100% satisfied with your vehicle before you buy it. I do need to mention the entire sales team is great. Scott and Rick want to make sure you know all the bells and whistles on your new vehicle and make sure you are 100% satisfied as well. Awesome experience. Would highly recommend Casey's sales team to anyone looking for a vehicle. More
Keith, Rick and Scott were all amazing I just recently purchased a Chevy Silverado 1500 and Rick and Keith were the two associates who helped me. Rick worked exceptionally hard to make sure I just recently purchased a Chevy Silverado 1500 and Rick and Keith were the two associates who helped me. Rick worked exceptionally hard to make sure I was happy with the deal that was made. Scott was the manager who helped and made sure to explain everything that I was apprehensive about. They all 3 took their time and made sure we were both happy with the deal being made. More
Great Service Experience Recently needed tires. They kept their word to "Meet or beat any advertised price" Staff was incredible! I doubt many people enjoy a visit to a dealer Recently needed tires. They kept their word to "Meet or beat any advertised price" Staff was incredible! I doubt many people enjoy a visit to a dealership but I did. Thank you Rich, and Casey Chevrolet Staff! More
You guys are awesome! My experience at Casey Chevy was nothing short of amazing! All of the salesmen are great, but Jamel Tirado was the best. He kept me updated with every My experience at Casey Chevy was nothing short of amazing! All of the salesmen are great, but Jamel Tirado was the best. He kept me updated with every step of the process and eased my anxiety. I will definitely be sending customers your way! More
My new vehicle I went to Casey Chevy thinking I wasn't going to be able to get a van but my salesman Mr. Micheal Morgan -Towe helped me. He was very professional and I went to Casey Chevy thinking I wasn't going to be able to get a van but my salesman Mr. Micheal Morgan -Towe helped me. He was very professional and nice and I would definitely recommend him to someone else . I drove off with my new vehicle for me and my family and u will be back. Thank you sincerely...Tangee Bonner More
poor communication Did online credit app and trade in value on car granted i have problem credit but not i person called me or emailed guess waste of there time since th Did online credit app and trade in value on car granted i have problem credit but not i person called me or emailed guess waste of there time since they couldn't sell a vehicle will never try them again in furture even went by dealership not saying i did info online talked to salesman said i have problem credit wanted to trade current car lm in said i was upside down acted like he didnt want to give me the time of day my credit problems are my fault but dont treat me any less than next person you can sell a car to because they have great credit will just look elsewhere in furture......steve More
Corvette Tow My car was towed to the dealership because I could not start it; failure to recognize the key(Fob) being present. The doors would not open, when they My car was towed to the dealership because I could not start it; failure to recognize the key(Fob) being present. The doors would not open, when they finally opened, the car would not start. I thought it could be the car battery, the key batteries or something with the electronics. The car battery was replaced. The person I spoke with by phone was very informative and pleasant. (Richard). I probably drove him nuts with my phone calls, but he was patient. When I picked up the car the person in the bay let me walk right pass him; an individual at the counter pointed me back in his direction. I was the only customer in the bay area at the time. He looked up and I asked about the car, which was in plain view in the bay area near the doors. He handed me the keys and that was it, no further conversation. My car has the same problem that it was towed in for. The Key "Fob" works when it wants to but I noticed that its a problem with the starter button not detecting the key. I still have the same issues with starting my car. The car smelled of oil in the interior, no attempt to clean up after servicing. More
Maada was great! :) My experience was amazing! Maada was so helpful and very patient with me with the process of purchasing my first vehicle, couldn't have asked for a be My experience was amazing! Maada was so helpful and very patient with me with the process of purchasing my first vehicle, couldn't have asked for a better car salesman! highly recommend anyone going here to purchase a vehicle! More




