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Casey Honda

Newport News, VA

4.2
722 Reviews
At Casey Honda, we offer extensive inventory of Honda cars, trucks, and SUV's, including the Honda Civic, Accord, CR-V, Pilot and Odyssey. We carry the most new Hondas on the Peninsula and we work hard to get you into the vehicle you have always wanted. That new Honda is waiting for you and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available. Our dealership is conveniently located just 3 miles west of the Newport News/Williamsburg Airport. We have over 500 pre-owned cars, trucks, vans and SUVs in stock to choose from! If you want it, we have it. Let us know what you are shopping for and we will find it. In addition, we offer our Casey Carefree Guarantee with your purchase so you know you will be covered. You can trust you and your vehicle will be taken care of at Casey Honda. Our primary concern is the satisfaction of our customers. Our online showroom was created to enhance the buying experience for each and every one of our customers. If you have any questions, please feel free to contact us or call one of our Online Team Members at 757-643-7201.
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12943 Jefferson Ave

Newport News, VA

23608

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Showing 722 reviews

June 23, 2023

The wife & I purchased our 1st Honda together. It's a 2023 Whit Honda Odyssey Sport. Our sales person John Householder was exceptional. We are glad that he guided me and my wife throughout the pro More

by timothy.nedd
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
John Householder
Jun 24, 2023 -

Casey Honda responded

timothy thank you for the very kind review and for your business ! We are glad John is apart of our team and I will make sure he sees your review Jay Malone General Manager

June 22, 2023

This was a great experience and everyone was extremely attentive and knowledgeable about their cars More

by davidbrewer50
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
John Householder
Jun 23, 2023 -

Casey Honda responded

davidbrewer50 Thank you for the positive review and for your business. Jay Malone General Manager.

June 22, 2023

First class service and clear communication throughout the entire process. The sales representative that worked with me was a one of the main reasons I chose to go through with the investment at this loca More

by richr90
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ryan Beard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Householder
Jun 23, 2023 -

Casey Honda responded

richr90 Thank you for the positive review, I will make sure my staff sees your review! Thank you for your business. Jay Malone General Manager

June 12, 2023

Our sales representative was Karla and I can't say enough good things about how she treated my wife and I. We just had a bad experience from a different dealership and Karla put at ease by making sure she wo More

by kwharper1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karla
Jun 12, 2023 -

Casey Honda responded

Thank you for the very kind review! I will make sure Karla sees your post. Thank you for your business! Jay Malone General Manager

May 16, 2023

I love my sales person Asli,this is my second car from her everything she promised i got,she also is very knowledgeable and polite and very welcoming, even after everything is done she still calls and che More

by Sharryford
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Asli Ilhan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2023 -

Casey Honda responded

Sharryford thank you for the kind words regarding Asli and for the positive review. Jay Malone General Manager

May 12, 2023

Had an oil change and tire rotation done. Had to immediately return as they overfilled my tires by 5 pounds. Then had to return almost 3 weeks later as I was still leaking oil. Definitely More

by rhoda schofield
Recommend Dealer
No
Employees Worked With
Jose
May 17, 2023 -

Casey Honda responded

Rhoda, I want to thank you for being one of Casey Hondas most loyal customers, I have spoken to everyone involved with the service of your car to make sure they understand the importance of taking care of our customers,. in your case were just sloppy and I apologize. Thank you for talking to Mike Zeno my service manager, he will make sure we do better moving forward. I can always be reached at 757-591-1300 or j_malone@caseyhonda. Thank you for your business and for the feedback. Jay Malone General Manager

March 31, 2023

We are very pleased with the service we have received from Casey Honda in Newport News, Virginia. Everyone is so helpful and friendly. More

by geneanne89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2023 -

Casey Honda responded

geneanne89 thank you for the kind review and for your business Jay Malone General Manager

October 28, 2022

Asli was nothing short of amazing she was so alert and informative 10/10 for me ! Very polite I highly recommend. More

by ChanteS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Asli Ilhan
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2022

We went to the dealership to buy my husband a gorgeous 2018 Challenger. We ended up buying the Challenger and a very low mileage pretty red CR-V for me. There was a little issue with the undercarriage cov More

by Kate Rodriguez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Asli Ilhan
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2022

Asli illhan was very helpful and stayed in my price and made me feel comfortable More

by Warhilljay10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Asli Ilhan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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