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Casey Honda

Newport News, VA

4.6
743 Reviews
At Casey Honda, we offer extensive inventory of Honda cars, trucks, and SUV's, including the Honda Civic, Accord, CR-V, Pilot and Odyssey. We carry the most new Hondas on the Peninsula and we work hard to get you into the vehicle you have always wanted. That new Honda is waiting for you and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available. Our dealership is conveniently located just 3 miles west of the Newport News/Williamsburg Airport. We have over 500 pre-owned cars, trucks, vans and SUVs in stock to choose from! If you want it, we have it. Let us know what you are shopping for and we will find it. In addition, we offer our Casey Carefree Guarantee with your purchase so you know you will be covered. You can trust you and your vehicle will be taken care of at Casey Honda. Our primary concern is the satisfaction of our customers. Our online showroom was created to enhance the buying experience for each and every one of our customers. If you have any questions, please feel free to contact us or call one of our Online Team Members at 757-643-7201.
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12943 Jefferson Ave

Newport News, VA

23608

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Showing 743 reviews

July 08, 2017

Regular Check-Up Service Don continues to excel in his service. The trip to Casey Honda is always pleasant due to his superb workmanship. When and if he moves to another dea More

by honda2013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
Jul 10, 2017 -

Casey Honda responded

It is always great to hear that we can serve our customers with a great experience. Since, we really do take the time and effort to build lasting relationships with our customers. We take pride in providing a hassle free experience and enjoy giving you such a positive experience. Casey Honda is here for all of your service and car buying needs, and we look forward to seeing you in the future! Thank you for your business, and we hope you have a wonderful day.

July 06, 2017

Wonderful service! I am always confident bringing my car to Casey Honda. Don Matol is always a perfect gentleman and very informative about how to take care of my car. More

by Hettie Weber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
Jul 07, 2017 -

Casey Honda responded

Thank you for the great rating and review! Hearing how we can provide our customers with the utmost customer satisfaction is great to hear. We strive to work with individuals to provide them an easy experience that is suited to their personal needs and wants. We hope you have a great day!

July 05, 2017

Battery Check The Blue Team and Colette are excellent, competent employees. I trust them totally for their recommendations. Colette especially is outstanding and m More

by Judith Leftwich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Collette Stevens
Jul 06, 2017 -

Casey Honda responded

We are ecstatic to hear that our team was able to give you 100% customer satisfaction by creating an atmosphere that was knowledgeable and quick to answer questions. We believe that our customers are our top priority and we will go above and beyond to deliver this. Thank you for your business and your time. We hope you have a great day and we look forward to working with you again in the future.

July 01, 2017

Outstanding customer service! As always, I received outstanding customer service! Megan was able to schedule an appointment for me on short notice, which was very helpful due to t More

by Bernadette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Megan (scheduling), Rich (courtesy shuttle van), Don Matol
Jul 03, 2017 -

Casey Honda responded

We want to thank you for taking time out of your day to leave us this awesome review and rating! A lot of work goes into making our customers satisfied with their purchases. We strive to be the best in customer service to gain loyal customers such as yourself. We hope you have a great day and we look forward to working with you again in the future.

June 29, 2017

Another service visit done right Once again Don Matol and team handled the service visit for my Odyssey superbly. I was kept informed, provided meaningful options on managing repair More

by R. Freet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
Jul 03, 2017 -

Casey Honda responded

We are ecstatic to hear that our team, especially Don, was able to give you 100% customer satisfaction by creating an atmosphere that was knowledgeable and quick to answer questions. Here at Casey Honda, we believe that our customers are our top priority and we will go above and beyond to deliver this. Thank you for your business and your time. We hope you have a great day and we look forward to working with you again in the future.

June 25, 2017

Steering Wheel Replacement Somehow some small nicks appeared in the leather of the steering wheel on my 2016 Pilot. I mentioned it to Collette a few weeks ago when I was in for More

by Mike Martin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Collette Stevens, Ken Strain
Jun 26, 2017 -

Casey Honda responded

We want to thank you for taking time out of your day to leave us this awesome review and rating! A lot of work goes into making our customers satisfied with their purchases. We strive to work with individuals to provide them an easy experience that is suited to their personal needs and wants. We hope you have a great day!

June 25, 2017

Don's the BEST! Even though it is always busy, Don explains services to be completed, recommends on best options, is thoughtful. Whether I leave the car for service a More

by Cavqueen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
Jun 27, 2017 -

Casey Honda responded

Thank you for the great rating and review! Hearing how we can provide our customers with the utmost customer satisfaction is great to hear. We strive to work with individuals to provide them an easy experience that is suited to their personal needs and wants. We hope you have a great day!

June 21, 2017

Great Service Manager!!! With Don Matol, I've never had a bad experience at Casey Honda. He is always busy with customers and goes beyond the merely expected to insure the ab More

by OldPilot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
Jun 22, 2017 -

Casey Honda responded

We are ecstatic to hear that our team, especially Don, was able to give you 100% customer satisfaction by creating an atmosphere that was knowledgeable and quick to answer questions. Here at Casey Honda, we believe that our customers are our top priority and we will go above and beyond to deliver this. Thank you for your business and your time. We hope you have a great day and we look forward to working with you again in the future.

June 21, 2017

Super friendly and knowledgeable! Had another great appointment with Don! He always exceeds my expectations! Happy to work with him every time I come in. He is very friendly and kno More

by Keri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
Jun 22, 2017 -

Casey Honda responded

We want to thank you for taking time out of your day to leave us this awesome review and rating! Hearing how we can provide our customers with the utmost customer satisfaction is great to hear. We strive to work with individuals to provide them an easy experience that is suited to their personal needs and wants. We hope you have a great day and we look forward to working with you again in the future.

June 16, 2017

Service with a smile! Every time we bring our Fit in for service, we are impressed with how nice and professional the staff is. The waiting room is very nice, the service i More

by French6646
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen LaBelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allison Wersal, Loan Pham
Jun 19, 2017 -

Casey Honda responded

Thank you the review! We are ecstatic to hear that our team was able to give you 100% customer satisfaction. Hearing how we can provide our customers with the utmost customer satisfaction is great to hear. We strive to work with individuals to provide them an easy experience that is suited to their personal needs and wants. We hope you have a great day!

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