
Casey Honda
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 AM
Tuesday 7:00 AM - 6:00 AM
Wednesday 7:00 AM - 6:00 AM
Thursday 7:00 AM - 6:00 AM
Friday 7:00 AM - 6:00 AM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
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Don is the best! I schedule both of my vehicles with Casey Honda because of Don Matel. He is super knowledgable and always makes me feel welcome each time I drive my I schedule both of my vehicles with Casey Honda because of Don Matel. He is super knowledgable and always makes me feel welcome each time I drive my car into the service bay. Extremely friendly and always able to answer my questions. Rich More
Excellent service--technicians are the greatest! After having to charge the battery for a short period to start my Accord, there were some unusual readings regarding the lane warnings and "hot camera After having to charge the battery for a short period to start my Accord, there were some unusual readings regarding the lane warnings and "hot camera" warning. Don Matol persistently tested my battery until problem was found and new battery installed. Technician explained intricacies of the lane warning system, as I felt the lane warnings were more sensitive. All personnel went above and beyond expected service and made me feel confident that my car received the required service. Excellent service! More
Consistently a positive experience Collette is always friendly and personable each time I bring in my car to be serviced. Since I am a person who really doesn't understand cars very wel Collette is always friendly and personable each time I bring in my car to be serviced. Since I am a person who really doesn't understand cars very well, Collette explains what is going on in a way that I can understand, and also helps me prioritize my decisions. More
She is great! Collette is great at what she does. She is very helpful and has a great personality. She is very helpful in explaining what needs to be done and why. Collette is great at what she does. She is very helpful and has a great personality. She is very helpful in explaining what needs to be done and why. I always come when she is there and I would strongly recommend her to anyone. More
Collette is the epitomy of excellence! Collette was the only service provider working the desk on the day I went to get my car serviced. She & Mr Rich double teamed, got the mound of custo Collette was the only service provider working the desk on the day I went to get my car serviced. She & Mr Rich double teamed, got the mound of customers processed and in the waiting area in cheerful & expeditious manner. Collette is very though. She ensures your needs are met & that you are satisfied prior to depature. She has a bubbly personality. Thank you for providing word class service. I love Casey Honda. The absolute best! More
I Appreciate Your Great Customer Service Everyone that I had dealt with at Casey Honda has always been very courteous and professional. Collette is especially nice to work with because she ha Everyone that I had dealt with at Casey Honda has always been very courteous and professional. Collette is especially nice to work with because she has a great positive attitude and is always friendly and sincere. I always feel like I am in good hands in her care, and that I have been very well taken care of when I leave. More
Don is the best!!!! I always schedule my service at Casey Honda because of the expertise that Don Matel has. He's super patient and explains what my vehicle needs. I appr I always schedule my service at Casey Honda because of the expertise that Don Matel has. He's super patient and explains what my vehicle needs. I appreciate the knowledge he has and how friendly he is. More
Casey is the Best Dealership I've Ever Had My experience with Casey Honda has been outstanding. From purchasing a new Honda to the service I have been provided for the past 2 years on my Odyss My experience with Casey Honda has been outstanding. From purchasing a new Honda to the service I have been provided for the past 2 years on my Odyssey, I can only praise the organization. My Service Manager is Collette Stevens and she is wonderful. She always has a smile on her face and has the goal to get you in on time, service done quickly and correctly and back on the road. My last visit on Thursday, June 1st was an example of my typical great experience. In fact, I not only brought to Collette's attention how pleased I was with the service but commented that the bathroom I used was immaculate. That shows Casey takes pride in their entire appearance and presence to their customers. I also briefly met with Derek Holden, the Finance Manager. I had a question about my lease and he responded very quickly and courteously. I appreciate how he made me feel important. Thank-you, Collette, Derek and Casey Honda. Sincerely, Rodney Erb Owner of a 2015 Honda Odyssey More
Great Customer Service! Collette was great with everything I needed! Super outstanding customer service! Thank you! Allison was awesome and Mike, too! What a great tea Collette was great with everything I needed! Super outstanding customer service! Thank you! Allison was awesome and Mike, too! What a great team! Thanks for a great experience! More
Collette Stevens does it again! Collette Stevens never disappoints us as she is very pleasant, personable, very knowledgeable and goes above the call of duty to ensure complete custo Collette Stevens never disappoints us as she is very pleasant, personable, very knowledgeable and goes above the call of duty to ensure complete customer satisfaction. More