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Casey Honda

Newport News, VA

4.6
743 Reviews
At Casey Honda, we offer extensive inventory of Honda cars, trucks, and SUV's, including the Honda Civic, Accord, CR-V, Pilot and Odyssey. We carry the most new Hondas on the Peninsula and we work hard to get you into the vehicle you have always wanted. That new Honda is waiting for you and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available. Our dealership is conveniently located just 3 miles west of the Newport News/Williamsburg Airport. We have over 500 pre-owned cars, trucks, vans and SUVs in stock to choose from! If you want it, we have it. Let us know what you are shopping for and we will find it. In addition, we offer our Casey Carefree Guarantee with your purchase so you know you will be covered. You can trust you and your vehicle will be taken care of at Casey Honda. Our primary concern is the satisfaction of our customers. Our online showroom was created to enhance the buying experience for each and every one of our customers. If you have any questions, please feel free to contact us or call one of our Online Team Members at 757-643-7201.
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12943 Jefferson Ave

Newport News, VA

23608

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Showing 743 reviews

March 20, 2017

Great experience I came here with a trade in after a bad experience with another dealership, and I have to say that my experience at Casey Honda has been wonderful. I More

by Meg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick
Mar 20, 2017 -

Casey Honda responded

Thank you for your review, Meg! First and foremost, congratulations on your new Honda Civic Hatchback EX! We're very pleased to know that Rick was able to make your experience with us a great one. Customer satisfaction is our goal and we do all we can to go above and beyond to assure that. If you have any automotive needs in the future we are more than happy to be of service. Thank you for your time and we hope you have a wonderful day!

March 19, 2017

Always great service Whenever I bring our Odyssey in for service, Collette is always very helpful and pleasant to be around! This last visit, the part for my van was not i More

by Emma9480
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Collette Stevens
Mar 23, 2017 -

Casey Honda responded

Thank you for the review. We are ecstatic to hear that we could provide you with an excellent 5 star worthy service. We are always happy to provide you with an alternative means of transportation while your vehicle is in repair. Customer satisfaction is our goal and we do all we can to go above and beyond to assure that. Thank you for your time and we hope you have a wonderful day!

March 18, 2017

Amazing as always Me and my husband only deal with Collette. Every time we see someone else things go horrible. Collette is always on her A game. Thank you! More

by jpolanco131
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Collette Stevens
Mar 23, 2017 -

Casey Honda responded

Thank you for leaving us a 5 star review. Collette is a great associate and we are happy to hear you are pleased with the service she provides each time you come in. Customer satisfaction is of great importance to our dealership and we are glad we are able to meet your expectations time and again. We look forward to assisting you for your future automotive needs. Have a wonderful day!

March 17, 2017

Great service.... Don is awesome Don is my service manger.... AWESOME...he kept me informed about my Accord ... always friendly.... takes his time to explain... he knows his business More

by kittykatpat12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
Mar 23, 2017 -

Casey Honda responded

Thank you for the 5 star review. We agree, Don is awesome! We are happy to hear that he was able to provide you with knowledgeable customer service. Providing excellent customer service is our goal. We are glad to hear we met those goals. We look forward to seeing you for your next automotive needs. Have a wonderful day.

March 17, 2017

Outstanding Don Matol is an outstanding service professional. His work ethic? reflects great credit to the dealership. I will return and recommend this location t More

by Tim Joseph
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
Mar 23, 2017 -

Casey Honda responded

Thank you for leaving a 5 star review. We are ecstatic to hear that Don provided you with outstanding customer service. We take customer satisfaction seriously and are glad that Don was able to uphold that goal for us. We appreciate your recommendations and will strive to provide you and all of your recommendations with the very best service possible. Again, thank you for taking the time to leave us a review and have a great day!

March 13, 2017

Ken is awesome Our experience started off rough but Men Strain helped us and I will love to get this dealership another chance. Men made it his duty to contact my hu More

by Toyzette Dance
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Strain
Mar 14, 2017 -

Casey Honda responded

Thank you for giving us this review, we appreciate you taking the time to give us this feedback. We're very pleased to know that Ken was able to make your experience with us pleasant! If you have any automotive needs in the future we are more than happy to be of service. Thank you for your time and we hope you have a wonderful day!

March 12, 2017

Excellent Timely Service Collette was a terrific Green Team leader. She kept me well informed and out when I was told my crv would be ready. She and the Green team made my exp More

by Judith Leftwich
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Collette Stevens
Mar 13, 2017 -

Casey Honda responded

Thank you for your review, Judith! We are glad to know that you enjoyed your experience at our dealership and that you felt we deserved such a great rating. Customers are our main priority and your feedback is helpful in making us better as a dealership. If you have any automotive needs in the future we are more than happy to be of service. Thank you for your time and we hope you have a wonderful day!

March 08, 2017

Price was right I came in for my annual inspection, and I was surprised to find out it was 'on the house.' You can't beat that price! More

by Sara Butler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
Mar 08, 2017 -

Casey Honda responded

Thank you for your review, Sara! We are glad to know that you enjoyed your experience at our dealership and that you felt we deserved such a great rating. Customers are our main priority and we are glad that we were able to show you some appreciation giving you some service, on the house. Please feel free to come back for any of your automotive needs and we hope you have a great day!

March 07, 2017

Fantastic Service Representative Don Matol has made my experience with the service department a very pleasant one. He is well informed and explains everything well. I only come there More

by Btaleghani
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
Mar 07, 2017 -

Casey Honda responded

Thank you for giving us this review, we appreciate you taking the time to give us this feedback. We're very pleased to know that Don Matol was able to make your experience with us pleasant! We look forward to working with you again. Thank you for your time, and we hope you have a great day!

March 06, 2017

Collette had me out in the 30 minutes she said she would. Travares came over to make sure I was enjoying my car while I was waiting for my 30 day service. Everyone has been so kind and helpful More

by cmnurse2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Collette Stevens
Mar 07, 2017 -

Casey Honda responded

Thank you for the review. We are ecstatic to hear that we could provide you with an excellent 5 star worthy service and that the entire experience was one of a kind. Customer satisfaction is our goal and we do all we can to go above and beyond to assure that. Knowing we could accomplish that here is wonderful news. If you have any automotive needs in the future we are more than happy to be of service. Thank you for your time and we hope you have a wonderful day!

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