
Casey Honda
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 AM
Tuesday 7:00 AM - 6:00 AM
Wednesday 7:00 AM - 6:00 AM
Thursday 7:00 AM - 6:00 AM
Friday 7:00 AM - 6:00 AM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
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A Very Pleasant Experience Hello, I just wanted to give a shout-out to a new service representative Billy Smith. I came in for some routine care, but he treated me the same as Hello, I just wanted to give a shout-out to a new service representative Billy Smith. I came in for some routine care, but he treated me the same as service salesman might treat someone who needed "big money" repairs. He was kind, answered some questions I had about my vehicle. He was friendly courteous and professional. I really appreciate that in a service provider. In little or no time, the car was ready to go. He offered to back my car out for me, since there was several cars in front of me. I declined but felt very appreciated as a customer. Thank you Casey Honda! Martha More
Awesome Michael was an awesome help with my 2017 Honda Civic. He was polite and friendly. This is my third time going through the process of buying a new vehi Michael was an awesome help with my 2017 Honda Civic. He was polite and friendly. This is my third time going through the process of buying a new vehicle and I must say this was my best experience. More
front axle seal did a real good job .help customer out with problem with there car.listen to you find out what your car problem.tell you price it get done did a real good job .help customer out with problem with there car.listen to you find out what your car problem.tell you price it get done More
Outstanding customer relations Collette has always provided great service. Keeps you informed of status and offers great options to consider. Let's you know what the overall st Collette has always provided great service. Keeps you informed of status and offers great options to consider. Let's you know what the overall status of your vehicle is and ensures that all safety related items are fixed. More
great service I want to thank Don for the wonderful service that he gave me on my 2010 Jeep. I brought it in for a state inspection on a Saturday and It failed. D I want to thank Don for the wonderful service that he gave me on my 2010 Jeep. I brought it in for a state inspection on a Saturday and It failed. Don noticed that I have extended warranty coverage on my Jeep and advised me of what needed to be done to my Jeep and that it should be covered under the extended warranty. He advised me that it would not be a good idea to drive it on a rejection sticker and put me into a loaner car for the weekend. He called me on Monday and told me that everything was covered by the extended warranty and all I had to pay was my $100 deductible and that my jeep would be ready by tuesday morning. He was very professional, personable and knows what he is doing. Thank you for the great service. More
Don is Great Don is always so nice and helpful. My car is always serviced quickly and correctly. Him and his team are A+++, would recommend anyone to take your ve Don is always so nice and helpful. My car is always serviced quickly and correctly. Him and his team are A+++, would recommend anyone to take your vehicle to him. More
State inspection and tire issue Don Matol is professional, personable and knowledgable. He is very skilled at explaining the how's and whys of what is needed to service my car. Also Don Matol is professional, personable and knowledgable. He is very skilled at explaining the how's and whys of what is needed to service my car. Also he is upfront about costs. I had a nail in a tire and he told me why it couldn't be fixed. What he told me has been verified by several sources. This makes me feel good and justifies the trust I have in him. More
Don Matol and his team delivered world class service to me. I'm so pleased with the excellent customer service Don Matol and his team gave me. I will never go to another dealership for services. Casey Honda ser I'm so pleased with the excellent customer service Don Matol and his team gave me. I will never go to another dealership for services. Casey Honda service is my home!!! Gave these guys a pay increase, they desire it 1 million times over!!! More
service visit for oil change i have had several visits to casey's service department and every visit has been very stress free. don does a great job. very friendly and professiona i have had several visits to casey's service department and every visit has been very stress free. don does a great job. very friendly and professional. the entire staff is polite and friendly. More
Simply amazing Collette did an amazing job! Even though there were some issues with the technicians isolating the problem to fix it, Collette was great. Courteous Collette did an amazing job! Even though there were some issues with the technicians isolating the problem to fix it, Collette was great. Courteous and professional but still personable and always had a smile on her face. Great to work with! More