
Casey Honda
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 AM
Tuesday 7:00 AM - 6:00 AM
Wednesday 7:00 AM - 6:00 AM
Thursday 7:00 AM - 6:00 AM
Friday 7:00 AM - 6:00 AM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
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Consistently Positive Experience We have consistently had positive experiences with the Casey Honda Service Center. Don Matol has assisted us with the majority of those visits and he We have consistently had positive experiences with the Casey Honda Service Center. Don Matol has assisted us with the majority of those visits and he ensures that each visit is as quick and efficient as possible. He's very conscientious about making sure we understand what needs to be done or what has been done and that we are completely satisfied. More
Great Experience Again Our Honda PIlot has reached 100,000 miles and is in great condition. It has been serviced here since 2008. Great to be planning to hand it down to o Our Honda PIlot has reached 100,000 miles and is in great condition. It has been serviced here since 2008. Great to be planning to hand it down to our middle child and get a new one. We are a Honda family. More
First Service call ... 6000+ miles Excellent!! My wife handled the service and is quite happy!! And you know the rule ' if the wife is happy, we all are happy'. I am counting on the s Excellent!! My wife handled the service and is quite happy!! And you know the rule ' if the wife is happy, we all are happy'. I am counting on the same service quality on each visit, it is a quality of life issue.... If you know what I mean More
Great Experience!!! I brought my 2013 Insight in for maintenance and washer fluid tank issues and my emissions warning was on. I was dropping the car off, so I was gettin I brought my 2013 Insight in for maintenance and washer fluid tank issues and my emissions warning was on. I was dropping the car off, so I was getting a loaner. Don really took care of what was needed on my car and what I needed. The maintenance was good and the service was very quick and very friendly. More
Super experience! Collette was just awesome as well as the entire service department. We were in and out very quickly and everything was great. I highly recommend Case Collette was just awesome as well as the entire service department. We were in and out very quickly and everything was great. I highly recommend Casey Honda's service dept. Thanks for the fast and excellent service......Stuart Holland / Virginia Beach More
Excellent and fast service. For every Service Visit I always feel that there is nowhere better to get my car service. Don has always been great on Customer Service and explains d For every Service Visit I always feel that there is nowhere better to get my car service. Don has always been great on Customer Service and explains details in a simple and understandable way when recommending the best route on what is needed for a safe and reliable vehicle. Thanks Don More
Great Experience We always ask for an appointment on the day that Don Matol is there because he always checks out all details, gives needed service, and goes over our We always ask for an appointment on the day that Don Matol is there because he always checks out all details, gives needed service, and goes over our "score card", presenting expected needs of our cars on future visits. We trust him because he has never let us down. Thanks also for the complimentary car wash. Excellent service! More
Regular Maintenance Service Express service was excellent. Kyle was superb in providing fast and efficient service. I was in and out in record time and it was well appreciated. Express service was excellent. Kyle was superb in providing fast and efficient service. I was in and out in record time and it was well appreciated. More
Don Matol was great I came in for Air Conditioner service on my Civic. On line Appointment was easy. Don Matol got me in and out efficiently & quickly. Don took the extra I came in for Air Conditioner service on my Civic. On line Appointment was easy. Don Matol got me in and out efficiently & quickly. Don took the extra trouble to make sure everything went smoothly. This was an unexpectedly good experience. More
Don Matoi does a great job. My 2003 Pilot failed the state inspection due to a couple of discovered serious safety defects (steering tie rod, shock leakage). Don took me out to My 2003 Pilot failed the state inspection due to a couple of discovered serious safety defects (steering tie rod, shock leakage). Don took me out to show me the problems which I appreciated. Don quickly arranged a no-cost rental, then followed through to keep me informed about the status of the repairs. Don fully understands and practices the need for excellent communication, both for customer knowledge and assurance, overcoming the common suspicion about dealer repairs. He's a pleasure to deal with and I feel safer driving my Pilot because of his service. Casey Honda should keep Don happy as he's a big asset to the organization in a very critical job. More