
Casey Honda
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 AM
Tuesday 7:00 AM - 6:00 AM
Wednesday 7:00 AM - 6:00 AM
Thursday 7:00 AM - 6:00 AM
Friday 7:00 AM - 6:00 AM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
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Awesome experience, well taken care of I was taken care off as if I was their number one priority, they made me feel like I was the only customer that mattered. I got my transmission replac I was taken care off as if I was their number one priority, they made me feel like I was the only customer that mattered. I got my transmission replaced and while I was waiting for the transmission to arrive, I was given a loaner to enjoy while they repaired my vehicle. I have had my vehicle since 2006 and this is the first major repair I've had to do. Hondas rock. Casey Honda rocks. Thank you Katie from the bottom of my heart and you too Grant, thank you for everything, from a grateful Soldier. More
great service Kyle and his team do a great job. They are quick to meet you at the entrance, friendly, and courteous. The worked was completed quickly and professi Kyle and his team do a great job. They are quick to meet you at the entrance, friendly, and courteous. The worked was completed quickly and professionally. The next day, a service light appeared on my dash, and Kyle squeezed me to the schedule the same day, apologized, and resolved the issue. More
Great service!!! Very personable and caring. Brought our car in for service and Collette took good care of not only the car but us as well. She was very accommodating and understanding. Thank y Brought our car in for service and Collette took good care of not only the car but us as well. She was very accommodating and understanding. Thank you. More
Excellent Service. Makes me feel like I'm the only customer I've had my car into Casey before and have had great customer service. Collette always takes great care of me and makes me feel like my issue is a pr I've had my car into Casey before and have had great customer service. Collette always takes great care of me and makes me feel like my issue is a priority. She always does her best to give me a great auto repair experience. Keep up the great work Collette. More
Great friendly service department The service department people were very helpful and friendly. They fit me in even though it was late in the day, and I had no appointment. The service department people were very helpful and friendly. They fit me in even though it was late in the day, and I had no appointment. More
Great Experience. I got an appointment for the day after I called! Everyone was so friendly and helpful. The 4 way alignment was cheaper than Williamsburg Honda. Will d I got an appointment for the day after I called! Everyone was so friendly and helpful. The 4 way alignment was cheaper than Williamsburg Honda. Will definately use this dealership again for any work needed. More
Not good for used cars! We bought a used car through this dealership and got the worse car we could have possible got. Continues to break down monthly. Overchargesd for the c We bought a used car through this dealership and got the worse car we could have possible got. Continues to break down monthly. Overchargesd for the condition of the car and with all the money we've put into fixing it, we could have got almost a new car. Buyer beware. You need to almost be a mechanic to check the cars. Worst mistake of our car buying lives! RE: Casey Hondas response. I have called like 6-7 times asking for Ken Graham, he is always unavailable. I have left several messages. I have not gotten a call back. So I continue to be a completely UNsatisfied Customer! I spoke with your repair people ( months ago when I brought it in for repair) about how it keeps breaking down and all I got was "sorry about that but there isn't muh we can do but repair it" I asked them abou returns and they said it only had like 30 days. Sadly a week after we bought it it sat while we were on vacation and broke down 2 weeks after we got back. Everything that needed to be fixed was NOT covered under the warranty. It's broke down 2x since then and has needed other minor repairs. My just starting out college student that works and trying to make a future is now stuck with a car that never runs while he pays off a $9000 loan. Blue book for fair running car was $4-5000 max. This one doesn't even run. Thanks Casey Honda! More
Excellent experiences I have always had good experiences at Casey Honda. I am treated as a valued customer and am always satisfied with the work that is done. Never overcha I have always had good experiences at Casey Honda. I am treated as a valued customer and am always satisfied with the work that is done. Never overcharged, never talked into work that is unnecessary, and they don't seem in a big hurry to sell me a new car--which makes it almost certain that I will come to Casey Honda when I AM ready to buy a new one! More
Taking care of customer. Grant Meadows is a gentleman of his word.After my service was completed,he took good care of my concerns and wanted to be sure I was happy with the re Grant Meadows is a gentleman of his word.After my service was completed,he took good care of my concerns and wanted to be sure I was happy with the results.He is a great asset to your company. More
Reliable,Honest,Best Price,Carbuying If this title did not get your attention if your buying a car or leasing I don't know what will. Just a little background,the lease to my Nissan was c If this title did not get your attention if your buying a car or leasing I don't know what will. Just a little background,the lease to my Nissan was coming up on expiration date. The car was leased in Arizona where I had lived for 15 yrs. We decided on leasing a Toyota, so we did our extensive research knew what we wanted to pay (lease) and called and emailed all the Toyota dealers in the Hampton Roads area. We got the best price and traveled to Virginia Beach to make our deal. About a week later I decided to go back to work,my first Virginia job since arriving here from Arizona where I was retired. Being experienced with the recent leasing of my Toyota I did the same process of going for the best deal now interested in a Honda Civic. I got the very best price from dealers, the best once again in Virginia Beach and called Casey Honda to see if they could beat it. I spoke to Mark Bowles who after telling him the price, told me to come in he will beat the best price I received. I thought this is too good to believe. He assured me just come in and quoted me the price. I even spoke with the Sales Manager Mark's boss just to make sure I was not wasting my time. We went to Casey's and everything I was promised, Mark delivered. I've been buying and leasing for over 40 yrs. this was the most relaxed,fast, effortless ,best deal I ever made. Remember now, I can compare this, as having recently leased a Toyota the previous week. That deal was longer and I had to travel further and I wasn't dealing with Mark who was exceptional dealing with. Calvin Smith in Finance was another outstanding individual dealing with ,who just gave facts about leasing coverage with no pressure. He was outstanding a real gentleman , warm and friendly. In 3 yrs. when my 2 leases are up I know where to go for all my car purchases (leasing). I'll have the best price and let Mark see what he could do for me. More