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Casey Honda
Newport News, VA
722 Reviews
At Casey Honda, we offer extensive inventory of Honda cars, trucks, and SUV's, including the Honda Civic, Accord, CR-V, Pilot and Odyssey. We carry the most new Hondas on the Peninsula and we work hard to get you into the vehicle you have always wanted. That new Honda is waiting for you and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available. Our dealership is conveniently located just 3 miles west of the Newport News/Williamsburg Airport.
We have over 500 pre-owned cars, trucks, vans and SUVs in stock to choose from! If you want it, we have it. Let us know what you are shopping for and we will find it. In addition, we offer our Casey Carefree Guarantee with your purchase so you know you will be covered. You can trust you and your vehicle will be taken care of at Casey Honda.
Our primary concern is the satisfaction of our customers. Our online showroom was created to enhance the buying experience for each and every one of our customers. If you have any questions, please feel free to contact us or call one of our Online Team Members at 757-643-7201.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 AM
Tuesday 7:00 AM - 6:00 AM
Wednesday 7:00 AM - 6:00 AM
Thursday 7:00 AM - 6:00 AM
Friday 7:00 AM - 6:00 AM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
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Showing 722 reviews
Helpful April 09, 2013
This is the second time we have leased a car at Casey Honda and have dealt with Mark Bowles on both occasions.. Mark is a pleasure to work with, very honest and knowledgeable and a no-pressure guy. The Honda and have dealt with Mark Bowles on both occasions.. Mark is a pleasure to work with, very honest and knowledgeable and a no-pressure guy. The customer comes first with Mark, and he continues to be of service long after the sale or lease is consumated. When it comes to our next car we will seek out Mark first and go from there. Casey should be proud to have a salesman or Mark's integrity and professionalism. Mike & Shirley Gignac More
by mydealerrater1
April 04, 2013
My Wife and I noticed a small cosmetic defect in the leather on the driver's seat of the CRV that we bought a few months ago so we decided to take it in on a Saturday at about 3pm and see what our optio leather on the driver's seat of the CRV that we bought a few months ago so we decided to take it in on a Saturday at about 3pm and see what our options were and maybe make an appointment for later on the next week to get it fixed. We approached the employee at the service counter, who was doing something on the computer despite the fact that we were the only people in the service area, and we started to explain the seat problem. About a sentence into our explanation he cut us off and told us to come back when his manager was in the store. We asked why and he said only the manager can make that decision. I explained that I understood the need for a manager’s approval but I have no time during the week to play guessing games of when the manager will be in. The employee never looked up from the computer during the whole conversation, never offered any possible solutions and was unprofessional in the way he responded to my Wife and I. Needless to say we didn’t go back…we took it to First Team Honda in Chesapeake and they stood on their heads to help us out and treated us with respect. Do yourself a favor and go somewhere else for your service unless you like being given the run around and being talked to like you are a sub-par human. More
by Nick123987
Employees Worked With
Didn't get his name but should have
February 13, 2013
This was the most stress free car buying experience! I am beyond satisfied and felt very comfortable throughout the entire process. I truly appreciate Mark's hard work, expertise and fabulous service. My ent beyond satisfied and felt very comfortable throughout the entire process. I truly appreciate Mark's hard work, expertise and fabulous service. My entire family has bought from Mark and we will continue to recommend him! I love my new honda!! More
by SheldonCash
February 11, 2013
BOUGHT MY CAR FROM THEM AND THEY WILL NOT BACK UP THE WARRANTY. VERY COLD ONCE YOU CALL THEM ASKING FOR HELP. THEY ARE VERY SLOW DO DO WHAT THEY PROMISE WHEN YOU DO BUY RHE CAR FROM THEM. WILL NEVER U WARRANTY. VERY COLD ONCE YOU CALL THEM ASKING FOR HELP. THEY ARE VERY SLOW DO DO WHAT THEY PROMISE WHEN YOU DO BUY RHE CAR FROM THEM. WILL NEVER USE THEM AGAIN More
by BUBBA7251
Employees Worked With
tiffany burland
January 16, 2013
heard negative comments in past so was cautious. Turned out to be best car buying experience I've ever had. Mark Bowles is great. Treated us like he really appreciated our business andgot us a great deal o out to be best car buying experience I've ever had. Mark Bowles is great. Treated us like he really appreciated our business andgot us a great deal on a new CRV. Not only that but he did all paperwork before we came in to pick up and we were in office for minimum time. He took over an hour to explain all functions of car. Will definitely use Mark again and highly recommend him.... More
by charles157
January 12, 2013
As 2 first time "real" car buyers Mark made the decision very easy. I knew I was getting a solid car for a great price. I also felt that Mark was honest, had our best interest in mind, and made it decision very easy. I knew I was getting a solid car for a great price. I also felt that Mark was honest, had our best interest in mind, and made it a point to meet us where we were at in terms of our needs. I am loyal to Honda and we will certainly be giving Mark our future business. More
by Kersty322
Employees Worked With
Mark Bowles
December 08, 2012
Professionalism is the best way to describe our buying experience at Casey. Every aspect went smoothly and was stress-free (and this was very important). In the past I've felt uncomfortable when shopping experience at Casey. Every aspect went smoothly and was stress-free (and this was very important). In the past I've felt uncomfortable when shopping for a car, but this time was different -- our sales representative made us feel very much at ease, and was at our side through every part of the transaction. If I decide to purchase another car, it will be at Casey and Tommy will our sales representative. More
by ThomasMalone
November 24, 2012
I stopped in at Casey Honda on a Saturday morning to look at a used vehicle that was advertised. Mark greeted me and was very helpful. He was very honest and not high pressured. I ended up striking a deal wi at a used vehicle that was advertised. Mark greeted me and was very helpful. He was very honest and not high pressured. I ended up striking a deal with him that same day and he took very good care of me. More
by Lenny Scholer
Employees Worked With
Mark Bowles
October 23, 2012
TO Dom & CW, Best two Guys that care about their TO Dom & CW, Best two Guys that care about their Customers concerns Best service around. thanks for servicing my 2010 Civic OUTSTANDING WORKMANSH TO Dom & CW, Best two Guys that care about their Customers concerns Best service around. thanks for servicing my 2010 Civic OUTSTANDING WORKMANSHIP. Great Customer Service. thanks guys. Jude Nazon More
by jmnazon
Employees Worked With
Don Matol & CW Fitzgerald
