Casey Honda

This was the best experience buying a car ever!!! Everyone that I came in contact was very pleasant. There was even a nice gentleman that came around offering coffee. Everything went very smoothly Everyone that I came in contact was very pleasant. There was even a nice gentleman that came around offering coffee. Everything went very smoothly and I didn't even have to do anything. Casey Honda took care of all the extra hassels like notifying DMV. I am extremely pleased with this dealership, especially Mark Bowles, and would highly recommend it to everyone! More

Please pass along our sincere appreciation and thanks to Mr. Mark Bowles and Ms. Diana Garner for the outstanding customer service they provided us during our recent purchase of a Casey vehicle. We live in Mr. Mark Bowles and Ms. Diana Garner for the outstanding customer service they provided us during our recent purchase of a Casey vehicle. We live in Colorado and needed a vehicle for one of our kids who attends college in Virginia. We shopped online at several local dealerships for a good used car and spotted a 2005 Hyundai Tuscon at Casey. We were fortunate to make contact with Mark Bowles who went out of his way to provide us every detail on the vehicle. He even drove it 25 miles so our college student could give it a test drive. He was exceptionally timely in communicating with us and we quickly negotiated a sales price that included a limited warranty. He also arranged for an extended return option that allowed us to inspect the vehicle ourselves 10 days later during a planned visit to Virginia. We were very impressed with Mark’s professionalism and customer service and were totally at ease with the purchase. Upon my initial examination of the vehicle on 1 Jul 09, I noticed that the hood release cable was jammed, prohibiting opening of the hood. Mark invited us to bring the vehicle to your service shop and into the capable hands of Diana Garner. She was outstanding in keeping us informed about the vehicle’s status. When it became evident that the car needed a few parts that weren’t readily available, she set us up with a loaner car the remaining few days of our visit. I thought that was going above and beyond the call of duty. I was very impressed. As of this writing, we’re awaiting a decision from Casey regarding repairs to some body damage we noticed during our initial examination. The right rear passenger door has a sizeable dent and scrape of which we were not aware at the time of purchase. Although Mark made us aware that there was a “ding” in the door prior to our purchase, the damage is significantly more extensive than we anticipated. We’re hopeful Casey will rectify this remaining issue for us and we greatly appreciate your assistance. We’ve purchased and had serviced many vehicles in the past 30 years and in that time we’ve never had as positive an experience as we had with Casey thanks to Mark Bowles and Diana Garner. I’m not sure when we’ll need another vehicle, but I can tell you I’ll definitely consider another Casey vehicle…even from Colorado! Sincerely, MARK R. MILARDO (719) 330-5401 More

Having worked with Mark on our last Honda transaction, we knew we wanted to conduct business with him again for our next leasing. Mark's premiere service is highlighted by how accommodating he is to his cus knew we wanted to conduct business with him again for our next leasing. Mark's premiere service is highlighted by how accommodating he is to his customers. Being a teacher, I have very little freedom in my day to make my way over to a dealership and "car shop". Being a mom, my weekends don't allow for this, either. In my past two transactions, Mark has delivered cars to my school for me to test out for the evening. He always made sure I tried two different models based on my specifications to be sure I was completely satisfied with my decision. This past time, much of our communication was done electronically, which again, made the entire process so very convenient for me. When my final decision was made, I arrived at the dealership to paperwork already processed, printed, and ready for me to sign. Mark truly understands how demanding a busy lifestyle can be and made my car leasing experience a true pleasure. He is to be commended for his professionalism and attentiveness to his customers unique demands. More

I was very pleased with my dealings with Casey Honda. I have visited early in the summer to look at cars and wasnt ready to purchase at the time, Mark however kept in touch with me about different cars i m have visited early in the summer to look at cars and wasnt ready to purchase at the time, Mark however kept in touch with me about different cars i might be interested in buying. Mark was able tofind a car that fit my interest and budget which was a great relief to me ending the car search. While i was doing the paperwork for the car other employees approached me and asked how my visit was going and general talk about the car i was purchasing. I was helped in all aspects from dealings with the bank, insurance, warranties, and also features of the car. I enjoyed the whole expirence of buying a car from Casey Honda and i hope to keep dealing with them in the future. More

I decided while my car was being serviced to look into my options because my lease was up in November, Mark Bowles was the guy I was put in touch with due to all the other sales reps in a meeting. I was plea options because my lease was up in November, Mark Bowles was the guy I was put in touch with due to all the other sales reps in a meeting. I was pleasantly shocked to learn I had more options that I excepted, and the chance of trading my 09 civic for a brand new 2012. Mark explained each option to me so that I could understand exactly, he was patient with me, and overall made me feel very comfortable. I am so thrilled I came into Casey Honda that day and had Mr. Bowles because the whole process was smooth and exciting and now I have a brand new 2012 civic. Also to add, I'm not sure of everyone's names but every single person I came in contact with, even in passing at Casey Honda was extremely friendly and warming. Thank you so much. More

Very friendly and easy to work this. Took the time to ensure we were completely satisfied. He even came in on a Saturday and his birthday to complete the sale and ensure all was right for us. ensure we were completely satisfied. He even came in on a Saturday and his birthday to complete the sale and ensure all was right for us. More

Routine oil change and recall work on my 2008 Honda Accord. Very courteous. Don was very thorough. Service done in a very reasonable time. Waited for vehicle. Accord. Very courteous. Don was very thorough. Service done in a very reasonable time. Waited for vehicle. More

Mark Bowles was extremely friendly and willing to give of his time to help us find a car that we liked. He showed us around, even to the repair shop. his time to help us find a car that we liked. He showed us around, even to the repair shop. More

I knew the exact specs I wanted for my new Honda Accord Coupe--year, trim level & color (both interior/exterior). But, even after shopping online religiously for a solid week, I couldn't find any dealer i Coupe--year, trim level & color (both interior/exterior). But, even after shopping online religiously for a solid week, I couldn't find any dealer in VA that had what I wanted. Although Casey Honda didn't have my dream car on their lot either, they were able to locate EXACTLY what I wanted (out-of-state) and deliver it to me within two days following my initial visit to the showroom. I had been contacted by several other area dealers, but none could actually produce to the outstanding degree that Casey Honda does. More

I purchased my 2011 CRV from Stephen LaBelle who was recommended to me, and as a result I have recommended Stephen to other people. Stephen has given me outstanding service that has been completely pro recommended to me, and as a result I have recommended Stephen to other people. Stephen has given me outstanding service that has been completely professional, attentative, and totally satisified my needs. I completely recommend Stephen as the best dealer employee that I have ever met. More