Back

Casey Honda - Service Center

Newport News, VA

not yet
rated
454 Reviews

454 Reviews of Casey Honda - Service Center

Sort by
April 24, 2016

Friendly efficient service Friendly staff got me in and out quickly. I arrived early and they were able to take me and I was out I no time More

by Bbrock65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katherine Gilbert
Apr 25, 2016 -

Casey Honda responded

Thank you for the review! We are delighted to hear that we could service your vehicle fast and efficiently. We understand that time can be of importance so we do our best to make sure we can get you in and out with an appropriate time. If you happen to have anymore automotive needs in the future we are always happy to be of service. Thank you and we hope you have a wonderful day.

April 24, 2016

Superb customer service Brought my 2014 Ridgeline for a regular schedule maintenance and Don Matol provided his usual outstanding attention. I'm a frequent customer at Casey More

by Jorgeace54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
Apr 25, 2016 -

Casey Honda responded

Thank you for the review! We are ecstatic to hear that we could help you in purchasing a 2014 Ridgeline and that you are fully satisfied with our service. Customer satisfaction is our priority and making sure that you leave satisfied will satisfy us. If you happen to have anymore automotive needs we are always ready to help. Thank you and have a great day!

April 23, 2016

Courteus, Helpful, na informative Don provided detailed info on the maintenance services to be provided and very informative information regarding the results of completed inspections More

by Darrell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
Apr 25, 2016 -

Casey Honda responded

Thank you for the review Darrell! We appreciate your feedback because we can better ourselves for our customers and provide an overall better service. We do our best to be as informative as possible because you as the customer deserve to know what we do as soon as possible. If you have anymore automotive needs in the future we are always happy to be of service. Thank you for your time and have a spectacular day!

April 17, 2016

Two Words.....Don Matol!!! My husband and I have been Honda owners for years. Our Odyssey just turned to 270,000 miles. We drive 3 hours to get our car serviced. There is act More

by HappyHondaOwner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Another employee who Casey is lucky to have is Hannah in the Service Dept. office. She is so sweet, always kind, always smiling. It's so refreshing to meet someone who actually seems to love their job!!!, Don Matol
Apr 18, 2016 -

Casey Honda responded

Thank you for the review! We are ecstatic to hear that we could provide you with such an excellent service that you'd go out of your way to get your car serviced from us. We are also glad to hear to have you as a customer for many years and we hope to have you for many years to come. Thank you for your time and have an amazing day!

April 16, 2016

Service Don Matol is by far the best Service Manager I have ever had the pleasure of working with. He is very thorough and regardless of how busy he may be, h More

by Love my Odyssey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
Apr 18, 2016 -

Casey Honda responded

Thank you for the review! We are ecstatic to hear that we could provide you with quality service and that we could make the experience 5 star worthy. Thank you for coming to Casey Honda for your automotive needs if you have anymore automotive needs we are always happy to be of service. We hope you have an amazing day!

April 16, 2016

Terrific Service Don Matol, Service Manager, is the reason I shop and service at Casey Honda. He is a thorough professional who gives candid advice and impeccable ser More

by michaeljallo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
Apr 18, 2016 -

Casey Honda responded

Thank you for the review! your feedback is appreciated because with it we can learn where we are doing great and where we can use some work. Customer satisfaction is our goal and we do what we can to assure our customers leave happy. If you have any automotive needs in the future we are always happy to be of service. Thank you for your time and have an amazing day!

April 16, 2016

Don is very professional and always provides excellent customer service every time I get my cars regular service or inspections. Thanks for providing great service. More

by Tinaharris0722
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
Apr 18, 2016 -

Casey Honda responded

Thank you for the review! We are glad to hear we could give you a professional and excellent customer service every time you have come in. We appreciate you as a customer and hope to have you with us for many years to come. Thank you for your time and have an amazing day!

April 15, 2016

Service Don did a good job and as always was very helpful! I can always depend on his service and will continue to come back there! More

by Betty582
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
Apr 18, 2016 -

Casey Honda responded

Thank you for the review! We are glad to hear we could help you in servicing your vehicle. We do our best to make sure our customers receive the best and to know we did that hear makes us happy. If you have anymore automotive needs in the future we are always happy to be of service. Thank you and have an amazing day!

April 14, 2016

Service and repairs Once again Don Matol made all the difference. He is meticulous at letting the customer know what is found and all the options and implications--inclu More

by R. Freet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
Apr 15, 2016 -

Casey Honda responded

Thank you for the review! We are glad to hear that our team can do such an amazing job and make your visit with us 5 star worthy. We appreciate your feedback because it lets us know where we are strong and where we need to work on. Making sure the customer is satisfied and that they feel they are in good hands is always our goal and to know we can do that delights us. If you have any automotive needs in the future we are always happy to be of service. Thank you and have a great day!

April 13, 2016

Great Dealer! We've been with Casey Honda since 1998, bought four cars and will only take them to the Casey Service Department for routine services and any required More

by Accord & Pilot Owners
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Collette is always our hero and takes wonderful care of us!, Collette Stevens
Apr 13, 2016 -

Casey Honda responded

Thank you for the review! We are happy to hear we could provide you with a 5 star service. We are also happy to hear feedback from our loyal customers, especially those who have been with us for about 18 years now! Your feedback helps us in knowing what we are doing right and what we need to improve on. If you have any automotive needs in the future we are always happy to give you an amazing service you won't find anywhere else. Thank you for your time and have an amazing day!

...
29
...