Casey Kia - Service Center

Becca Crist has also been invaluable to me. She helped me with my repair order for my insurance so we could finally get my part approved from my accident I had in my vehicle. Becca is amazing She helped me with my repair order for my insurance so we could finally get my part approved from my accident I had in my vehicle. Becca is amazing at what she does and she will always make sure she takes care of you. She is one of the good ones that I would personally recommend to anyone!! More

We've been pretty happy with Casey Kia service since we bought our car there in 2015, but our most recent state inspection visit left us feeling ripped off. They placed an order for two new tail light ass bought our car there in 2015, but our most recent state inspection visit left us feeling ripped off. They placed an order for two new tail light assemblies; telling us that our car would fail inspection without them, and placing a rejection sticker on the car until we returned to have the new assemblies installed. We paid for the order, but when we inspected the car at home, we discovered that only one tail light assembly was defective. We also noticed an extra charge on our bill for using a credit card. Casey Kia had never charged us for using a credit card before. After seeing our pictures of the two tail light assemblies, they admitted that only one needed replacing. They agreed to refund our purchase of the unneeded assembly and we refused to pay the credit card surcharge. Rather than refunding both charges to our credit card, the manager said he would "mail us a check." We are still waiting for the check. We're very disappointed to see the changes at Casey Kia. More

The dealership was well organized. Service was on time. Service people were polite and friendly. Service was on time. Service people were polite and friendly. More

Was not notified that free oil changes had “expired” Cost a lot of money Ugh “expired” Cost a lot of money Ugh More

Casey KIA is the best among the car dealing industry. My car was serviced twice by this company, and ever since I didn’t encountered any problem. My only issue with them is keeping up with time . My car was serviced twice by this company, and ever since I didn’t encountered any problem. My only issue with them is keeping up with time . More

They finished the job on the first day. I am satisfied with the job done. I am satisfied with the job done. More

Excellent good service fast service people treat u good fast service take care of. Recalls fast service take care of. Recalls More

Service went down hill. Had to struggle to get my car taken care of. My 5th Kia from here. Might be last. Parts and Service Director called me and listened to my complaint Had to struggle to get my car taken care of. My 5th Kia from here. Might be last. Parts and Service Director called me and listened to my complaint and I feel he addressed my concerns and made it right. I appreciate the time he gave me. More

Van was in for check engine light oil change and state Inspection payed over a hundred dollars for diagnostic test for them to tell me it was a 02 sensor same thing it had been in for before and they clai Inspection payed over a hundred dollars for diagnostic test for them to tell me it was a 02 sensor same thing it had been in for before and they claimed everything was okay but before I could get home the check engine light came back on. More

Fantastic customer service. Convenient location. I will buy all my future vehicles as Casey Kia Convenient location. I will buy all my future vehicles as Casey Kia More