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Casey Toyota

Williamsburg, VA

3.7
392 Reviews
Visit the state-of-the-art Toyota Scion dealership next to Great Wolf Lodge! 26 service bays, modern customer lounge, free Wi-Fi, courtesy car wash, paintless dent repair on site, and more! Huge selection of new Scion and Toyota cars, trucks & SUVs, plus all pre-owned makes and models that you are looking for! We also offer the Casey Carefree Guarantee - a 2 yr/200K limited warranty on every pre-owned vehicle we sell. This also includes oil changes and loaner vehicles. See salesperson for details.
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601 E. Rochambeau Dr.

Williamsburg, VA

23188

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Showing 392 reviews

September 03, 2012

Great buying experience. When my first choice of vehicle turned out to be unavailable, Ernie went out of his way to find a substitute, which in the end was a better deal.Also, very good follow up scheuled m More

by BartCrews
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ernie hensel
Sep 04, 2012 -

Casey Toyota responded

Thank you for choosing Casey Toyota. We are happy you had such a great experience with Ernie, and we look forward to serving you in the future.

August 04, 2012

We purchased the Toyota Venza. We were given the information needed to purchase the car. They have called to follow up and have been very accommodating when we have called with questions about orde More

by nsantabar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vladimir Casanave
Aug 06, 2012 -

Casey Toyota responded

Thank you for choosing Casey Toyota for your new Venza. We appreciate the positive feedback and wish you the best of luck with your new car.

August 02, 2012

Vlad was friendly and conscientious from start to finish. I am satisfied with my purchase, and I would definitely buy another car from him. I will also recommend friends and relatives to Casey Toyota of Wil More

by rmkingan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vlad Casanave
Aug 06, 2012 -

Casey Toyota responded

Thank you for choosing Casey Toyota and for taking the time to leave a review. We look forward to serving you in the future.

July 18, 2012

I even sent the guy an email detailing what would kill the deal and to please give me full disclosure. I told him that anything wrong with the car other than what we discussed prior and I would not buy th More

by twinspoolin94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Hobbs
June 26, 2012

While having a warranty repair done, I decided to have an oil change done by the dealership. This dealership failed to properly reset the maintenance required light, but worse yet failed to put 5 quarts of o More

by Leo Jr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Grant Meadows
June 23, 2012

The sales and support staff were very slimy. I particularly didn't like being scammed at every point in the sale. For instance they would add a bunch of things to the contract hoping we wouldn't n More

by joelcva
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Forgot
May 23, 2012

We went car browsing one weekend with no intention of purchasing a vehicle for a couple months. We were in the market for a hybrid and Casey not only had a Prius V but also a Prius plug-in to drive. Vl More

by cawaters1015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vlad Casanave
May 02, 2012

I bought a new car from this dealer and after all of the mechanical problems I had with it, decided to trade it in for another make at another dealer. I returned to get a refund on my extended warranty and More

by murey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Finance Manager and Service Department
May 01, 2012

Refused to return phone calls and I had a very bad experience with having service on my prius. I I do not recommend them. Please travel a little and find another dealer More

by Rdinvest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
3
April 18, 2012

Searching for a Highlander Hybrid we went to this dealer where we bought our Camry Hybrid. The sales people were helpful, but the Sales Manager on that night did not want to sell us a hybrid. Telling us i More

by manskic
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Vlad Casanave, Anthony Pietrusiewicz and Mike Pina
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