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95 Reviews of Casey Toyota - Service Center
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May 15, 2013
I haven't ever written a review of anything but feel like i have to for this dealership because of the horrible experience it is each time i have to take my sienna in. i dread taking it in for oil chan like i have to for this dealership because of the horrible experience it is each time i have to take my sienna in. i dread taking it in for oil changes, inspections, flat tires...it is always a fight. Every time I drop my car off for any service I always get a call with a list of "recommendations". Being handy, we usually take care of these items ourselves (ex: brakes, filters..etc). We usually find that these "needed recommendations" are to needed at all. The van was purchased new in 2009 with all packages included and it has mini al mileage on it...not enough to warrant all the maintenance they say is so needed. The dealership where we used to live was phenomenal and I never had to fight anything but I have yet to walk out of this dealership feeling happy. I have had to fight every package that we bought (maintenance, tire protection, etc) and I always feel swindled. This is the WORST dealership I have ever dealt with! More
by Semannewitz
Employees Worked With
Customer service
October 16, 2012
Without an appointment, drove in for my 2012 one thousand mile checkup. He attended to may need promptly and explained the operation of the radio which I could not master from reading the manual. Great exp mile checkup. He attended to may need promptly and explained the operation of the radio which I could not master from reading the manual. Great experience! More
by wordell2
Employees Worked With
chris guimond
September 11, 2012
While getting my 2008 Prius services, I met Allen Lind. After considerable discussion, I decided to trade that car for a new 2012 Prius. Throughout the process, Allen was helpful and not at all pushy. He w After considerable discussion, I decided to trade that car for a new 2012 Prius. Throughout the process, Allen was helpful and not at all pushy. He was a pleasure to work with. I have been doing business with Casey Toyaota for 8 years and have always had good experiences. More
by Dnachman2
Employees Worked With
Allen Lind
June 26, 2012
While having a warranty repair done, I decided to have an oil change done by the dealership. This dealership failed to properly reset the maintenance required light, but worse yet failed to put 5 quarts of o oil change done by the dealership. This dealership failed to properly reset the maintenance required light, but worse yet failed to put 5 quarts of oil back in the car. Luckily I checked out my oil level and added 2 quarts of oil back into the car. They said the car must be burning oil. A Toyota car with 37,000 miles burns oil? They would not even reimburse me for the so called oil change. The customer service here is lacking. More
by Leo Jr
Employees Worked With
Grant Meadows
May 01, 2012
Refused to return phone calls and I had a very bad experience with having service on my prius. I I do not recommend them. Please travel a little and find another dealer experience with having service on my prius. I I do not recommend them. Please travel a little and find another dealer More
by Rdinvest
Employees Worked With
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