Casey Volkswagen Subaru
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Attentive and knowledgeable service Having purchased a diesel VW Beetle (that I love!) right before the recall and issues, I was very concerned about my options initially... however, the Having purchased a diesel VW Beetle (that I love!) right before the recall and issues, I was very concerned about my options initially... however, the continued attentive service that I receive from Mike Liggins has helped in easing some of those concerns. I appreciate his attentiveness to the care of my car, as well as to ensuring that I'm understanding what is being done, what's up next, and how to best plan for upcoming services. While I don't love the trip from Williamsburg, I know that I'm getting quality service and consistent customer service so that makes the drive worth it :-). Thanks! More
2018 VW Atlas Great customer service. The team jumped through hoops to get me the deal I was looking for, and not have to settle for less than what I was trying to Great customer service. The team jumped through hoops to get me the deal I was looking for, and not have to settle for less than what I was trying to purchase. More
Great Service I brought my CC in for a recall. As usual, Mike Liggins was overseeing this service. Over the years I've come to trust Mike with our VW's. Overall, I brought my CC in for a recall. As usual, Mike Liggins was overseeing this service. Over the years I've come to trust Mike with our VW's. Overall, this service took a little over an hour and included cleaning and washing of my car...an appreciated complimentary service! More
Excellent Customer Service Just wanted to say thanks again to Mike Liggins at Casey VW service for always going out of his way to make sure that my 2010 VW Jetta TDI and 2017 Je Just wanted to say thanks again to Mike Liggins at Casey VW service for always going out of his way to make sure that my 2010 VW Jetta TDI and 2017 Jetta GLI are taken care of everytime I bring them in for service. Keep up the excellent work and excellent customer service Mike.... Thanks again Corey Johnson More
Great service! Lauren was amazing! We bought a new car and decided to start a new policy as well. She made an otherwise stressful situation into a pleasant one! Sh Lauren was amazing! We bought a new car and decided to start a new policy as well. She made an otherwise stressful situation into a pleasant one! She was very friendly and personable. Thank you for helping us!! More
Informative, Courteous, Professional Welcoming experience; no pressure sales. Comfortable environment for the first time single mom. Worth the hour drive from Virginia Beach. I was offere Welcoming experience; no pressure sales. Comfortable environment for the first time single mom. Worth the hour drive from Virginia Beach. I was offered the best price of all the major VW dealerships and even received a gift from my salesman Trey! More
Service I have taken by VW to the dealership to have it serviced for many years. Mike has always been friendly and helpful. Thanks for the awesome service I have taken by VW to the dealership to have it serviced for many years. Mike has always been friendly and helpful. Thanks for the awesome service. More
Excellent work I had an 8am appointment for a Virginia annual inspection and a 24,000 mile service. I was taken care of immediately and was ready by 9:15. Everyone I had an 8am appointment for a Virginia annual inspection and a 24,000 mile service. I was taken care of immediately and was ready by 9:15. Everyone were courteous and did a good job. Thanks John Reese. More
Venus, John, and the team are excellent! My 5000 mile service with Casey Subaru was fantastic. The staff was patient, courteous, and worked through problems found with the vehicle with me as My 5000 mile service with Casey Subaru was fantastic. The staff was patient, courteous, and worked through problems found with the vehicle with me as equals. I highly recommend Casey for a positive automotive experience. More
Thrilled with my new Subaru I was torn between the Ford Explorer and the Subaru Forester. Headroom/legroom and gas mileage were two of my main considerations. And price, of cours I was torn between the Ford Explorer and the Subaru Forester. Headroom/legroom and gas mileage were two of my main considerations. And price, of course. Subaru was fine with my decision to check out both vehicles. (They probably knew I would be back.) The Forester had more headroom and legroom than the Explorer even though it was a smaller SUV model, and for the same reason the Forester easily beat the Explorer price. For the final tip of the scales, the Forester gets double the gas mileage of the Explorer. Felix made sure I was satisfied with the final deal and Tish has been super in the service department. I love the Subaru with all of the safety features and the smooth, comfortable ride. Thanks, Casey! More




