Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Cassens Chrysler Dodge Jeep RAM
Glen Carbon, IL
873 Reviews
Our team at Cassens would like to thank you for visiting our website!
We have a skilled and knowledgeable sales staff with many years of experience satisfying our customers' needs. Located in Glen Carbon, IL, the staff at Cassens will help you find the Chrysler, Dodge, Jeep or RAM vehicle you want. At Cassens we offer a searchable online inventory of new vehicles in Glen Carbon, IL, like the Ram 1500, Dodge Durango, Jeep Cherokee, and Chrysler Pacifica, along with well-maintained used cars in Glen Carbon, IL, by today's top manufacturers. Come on in and take a test drive! Our sales staff will help you find that quality new or used vehicle that you have been searching for near Belleville or Edwardsville, IL, or Florissant, MO.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 873 reviews
January 26, 2015
Excellent Experiences We continue to be impressed with the outstanding service received from Cassens. Steve Lane, Scott Wetzel and the team go above and beyond to ensure We continue to be impressed with the outstanding service received from Cassens. Steve Lane, Scott Wetzel and the team go above and beyond to ensure that we have a great experience with every new purchase. They make shopping and purchase painless. The service department has also been phenomenal with routine service needs. Staff are always friendly and ensure that we have great customer experiences! More
by Mary B
Employees Worked With
Steve Lane, Scott Wetzel
April 24, 2014
Locals only April 9 , while passing through on our way to Tulsa, Ok our truck had major issues . We stopped at Cassens and stood at the service desk for awhile be April 9 , while passing through on our way to Tulsa, Ok our truck had major issues . We stopped at Cassens and stood at the service desk for awhile before anyone even acknowledged us. We were told to leave it and they would try between now ( tues) and Monday to look at it. Went directly to Federico Chrysler Jeep Dodge and had the truck fixed and drove off in a 2014 jeep Sahara on the same day. Lesson: lost a 2k repair and also a 36k sale. Be nice to out of state people. More
by LTEAGUE
Employees Worked With
Service dept
May 17, 2012
my experience at cassens was great, the staff created a friendly environment. there was no high pressure sales men and they gave us many different vehicle choices. they informed us on a regular basis on th friendly environment. there was no high pressure sales men and they gave us many different vehicle choices. they informed us on a regular basis on the cars that came in that we may have been interested in. i would recommend cassens to any one who is in need or just wants a new car. More
by jus10star
Employees Worked With
Tony Goodman
