Castilone Chrysler Dodge Jeep

Everyone in the service department is very helpful. The parts department is by far one of the best to do business with! The parts department is by far one of the best to do business with! More

We were very pleased with the staff and the trade in we got for our 2017 buick encore for a 2023 jeep renegade. We are happy to own a jeep once again. got for our 2017 buick encore for a 2023 jeep renegade. We are happy to own a jeep once again. More

Excellent customer service, everyone was very polite and listened to everything I had to say, listened to everything I had to say, More

Very informative and wonderful! Help you find exactly what you’re looking for especially Greg ☺️ Help you find exactly what you’re looking for especially Greg ☺️ More

Service department was great to work with they were professional and parts were in faster than expected. Service manger was the one that handled my appointment all the way throughout and getting me a professional and parts were in faster than expected. Service manger was the one that handled my appointment all the way throughout and getting me a rental car while my 1500 ram big horn was in the shop More

Always helpful! ! There’s never a problem getting my car serviced! Everyone is fantastic there! ! There’s never a problem getting my car serviced! Everyone is fantastic there! More

I purchased my Dodge Durango 6 years ago and have had all maintenance done at Castilones since purchase. I have always felt well taken care of and the service department always goes out of their way to do a maintenance done at Castilones since purchase. I have always felt well taken care of and the service department always goes out of their way to do a good job and accommodate my schedule. More

Avoid this dealership, they had a car listed for sale, went in and they told me oops sorry the price was listed incorrectly its actually 5k more And would not honor their own pricing. The manger and I quo went in and they told me oops sorry the price was listed incorrectly its actually 5k more And would not honor their own pricing. The manger and I quote “I would get fired for selling the car for that price.” You would get fired for selling the car for the price your website and team listed it for? Sounds like a great workplace. Just goes to show the level of integrity at this establishment. Go somewhere else there are plenty of other dealerships that have standards of proper business practice and do not false advertise. More

Castalone has had my jeep gladiator for almost 3 weeks now. We had an appointment two weeks ago. I don’t believe it ever went in on that appointment. I kept calling and asking every time I was told it was now. We had an appointment two weeks ago. I don’t believe it ever went in on that appointment. I kept calling and asking every time I was told it was going in that day or the next. When we’re finally called, last Wednesday that it was done and ready to be picked up, we went to get it, and the same problem was happening. I went in to tell the service manager and he sent a service worker out who joked around asking me. “What did you do to it”? The only communication back-and-forth about my jeep has been from us to the dealership. We only got one text in those three weeks from the dealership. Our vehicle is still in the shop and I find it. Ironic that I got a survey about how my service was when they didn’t provide any. More

Replaced malfunctioning part, just had to wait for one part to be reshipped to the dealership. Offered me a discount to make up for delays part to be reshipped to the dealership. Offered me a discount to make up for delays More