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Castle Chevrolet GMC McHenry

McHenry, IL

4.1
2,593 Reviews
Welcome to Castle Chevy GMC of McHenry, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you. Our outstanding reviews and high level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from McHenry, Crystal Lake, Woodstock, Lake in the Hills, and Algonquin by delivering a seamless and enjoyable car-buying experience. At Castle Chevy GMC of McHenry, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!
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1107 State Rte 31

McHenry, IL

60050

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Showing 2,593 reviews

December 20, 2018

Our experience. Every one we dealt with was helpful, knowledgeable, patient with us and very friendly. We have purchased several cars from this dealership and have ne More

by Dee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Diamond, Jordan Suchowski
December 15, 2018

My Gary Lang Purchase Elijah was great to work with! He was knowledgeable & polite. We would recommend him to anyone looking for a vehicle. It was a pleasant experience! More

by Rkcoop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elijah Ali
December 10, 2018

New Car Elijah Ali worked hard to get this sales. Great job working with to this sale. I will recommend Elijah to my son for his next purchase. More

by Johnsog5682
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elijah Ali, Zak Eichmann
December 04, 2018

Excellent Service Joe Scanlan was very kind and professional. Treated me with respect and humor. Explained to me everything that was happening with my car. Thank you More

by buick#2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Scanlan
December 01, 2018

Excellent service department They kept me informed on everything that went on with my truck, start to finish. Will be going back when anything happens or needs to be done. More

by jjblair83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Scanlan
December 01, 2018

Great personal service. J.R. runs a good ship! The service dept. couldn't have been better. They performed the service of placing assist steps to our 2018 Enclave. The price was very competitive More

by tactac20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2018

Pre owned auto purchase Were very friendly and courteous. Took the extra time to explain and go over all aspects of buying and understanding the options on the car More

by hurwitzm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick in Finance, Mike Fullmer, Zak Eichmann
November 20, 2018

Always friendly staff and atmosphere I know I will always get straight answers and opinions as well as options. I like to roam around and "pre-shop" for my next vehicle without being houn More

by Mikey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Scholer
November 16, 2018

Friendly professional Service Nice to pull in to dealership and not get hounded for repairs you don’t need. These guys are friendly, professional and efficient. Definitely will ret More

by kayleigh19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2018

Went to test drive a Subaru We walked in and it took 25 minutes to even get acknowledged. We then decided to look at a car and while on the test drive he decided to not say a wor More

by will s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Really Huber
Dec 13, 2018 -

Castle Chevrolet GMC McHenry responded

Will S, I am sorry about your experience. This process should have been a lot smoother. I talked with Reilly, who was new to the business and he felt really bad. He stated that the showroom was filled with customers due to the sale that was being held when you were here. Again I am very sorry about your experience.

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