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JR Arnold
Refer Me
JR Arnold
Service Manager
Castle Chevrolet Buick GMC McHenry
1107 South Illinois 31
McHenry, IL 60050
106 Reviews
106 Reviews
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106 Reviews of JR Arnold
October 10, 2022
Everyone here was so nice. They kept working with me to find a price that would fit my budget. Definitely would buy another car there in the future. They kept working with me to find a price that would fit my budget. Definitely would buy another car there in the future. More
by Morgan hiller
Other Employees Tagged: Sebastian Quercia, Jason Emery, Kyle Jones
Helpful 
June 16, 2022
Another great experience at GaryLang. Major work needed and it was handled perfectly thanks again. Matt was professional and kept me informed on all the repairs. He worked with the manufa Major work needed and it was handled perfectly thanks again. Matt was professional and kept me informed on all the repairs. He worked with the manufacturer and got everything covered that was entitled to me. Again it helps when you maintain your car and trust the services they recommend through out your vehicles life. Without those records and needed services, it could have gone in another direction??? Yikes. But with my maintenance records all right there. A new engine, starter and turbo.. all covered by the manufacturer with no issues… only because my maintenance records where all on GaryLang’s records. So the few hundred dollars I had spent really paid itself back in thousands. Please believe them when they recommend those services. It pays for itself in the long run. Thanks again to GaryLang and Matt. I trust your every recommendation and the service you provide. Life long customer.. More
by tgorr1971
January 13, 2022
Service Consultant Sam Price did a great job yesterday (01/11/22). Informative, and had the work I requested. He kept me updated and the work was completed in less than 4 hours. Great job Sam! (01/11/22). Informative, and had the work I requested. He kept me updated and the work was completed in less than 4 hours. Great job Sam! More
by Dave Blosser
Other Employees Tagged: Wendy Wegner , Sam Price
November 03, 2021
Great very professional he was so helpful the nicest person I ever met I will recommend him. person I ever met I will recommend him. More
by Ralph.candy
Other Employees Tagged: Jason Emery, Eric Loredo
October 27, 2021
Took my Buick Encore to Gary Lang for service after being let down by another Buick dealer who I purchased the car from. Sam Price and Michael Conway exceeded my expectations and took great care explaining let down by another Buick dealer who I purchased the car from. Sam Price and Michael Conway exceeded my expectations and took great care explaining and showing me why the repair work was needed I had full confidence in there recommendations. I was completely satisfied when I picked up the car Sam and Michael thank you R Rakow More
by Robert_rakow
Other Employees Tagged: Sam Price, Michael Conway
September 02, 2021
Dave, Brian, Steve and all of the guys in the imports service department are amazing. Incredibly friendly, efficient, and EXTREMELY knowledgeable! First time in for service on my Kia and I'll DEFINITELY service department are amazing. Incredibly friendly, efficient, and EXTREMELY knowledgeable! First time in for service on my Kia and I'll DEFINITELY be back again! Thanks guys! More
by SRiggs1995
June 06, 2021
Was charged over 1000 for breaks on my 2016 impala. Only to find out they didn’t use oem parts. They went down the street to Napa auto and got all the parts and charged me the cost of oem breaks. Ripoff I w to find out they didn’t use oem parts. They went down the street to Napa auto and got all the parts and charged me the cost of oem breaks. Ripoff I will never go there again.,Gary Lang ripped me off More
by allo1977
Other Employees Tagged: Dino
April 23, 2021
Dave was very helpful and knowledgeable and personable concerning the Subaru lease with my purchase today. He took my phone call two days earlier to set up my appointment. concerning the Subaru lease with my purchase today. He took my phone call two days earlier to set up my appointment. More
by joe
Other Employees Tagged: Dave Schultz
April 21, 2021
Everytime i go in for the Auto Butler its always disappointing. They are not thorough with it. Still very dirty, Dashboards very dusty, rubber mats was soaking wet. And when I got home, I found out disappointing. They are not thorough with it. Still very dirty, Dashboards very dusty, rubber mats was soaking wet. And when I got home, I found out my number plates were crumpled. Screw caps gone. They don't care at all. I just literally fixed the plates and my effort to.make the vehicle look good is gone!!! Service advisor wasn't that accommodating. Wish he was more pleasant and friendly. This i got after waiting for 2 and a half hours. More
by chicagoblues
April 20, 2021
Matt was terrific, thorough, Knowledgeable and very Matt was terrific, thorough, Knowledgeable and very detailed in all his work. Matt went thru the car’s programmable features and set up my remote p Matt was terrific, thorough, Knowledgeable and very detailed in all his work. Matt went thru the car’s programmable features and set up my remote phone hook up. Great job by Matt More
by Howard
Other Employees Tagged: Edward Chambers, Jason Emery, Matt Wollman , Chris Wasek
