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Castle Chevrolet GMC McHenry
McHenry, IL
2,587 Reviews
Welcome to Castle Chevy GMC of McHenry, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you.
Our outstanding reviews and high level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from McHenry, Crystal Lake, Woodstock, Lake in the Hills, and Algonquin by delivering a seamless and enjoyable car-buying experience.
At Castle Chevy GMC of McHenry, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 6:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 2,587 reviews
June 12, 2018
Buying a vehicle This is the second car I have bought from Gary Lang and the first from Joe. Overall experience was great and we are happy with the purchase of our Sub This is the second car I have bought from Gary Lang and the first from Joe. Overall experience was great and we are happy with the purchase of our Subaru. More
by Jregan9
Employees Worked With
Joe Dicks
June 11, 2018
Routine Service On this visit needed service was identified and I was on my in 1 and 1/2 hours. What was needed was easy to understand and completed in exactly the ti On this visit needed service was identified and I was on my in 1 and 1/2 hours. What was needed was easy to understand and completed in exactly the time I was told it would take. The time went fast with the WSJ and a coffee. More
by gary751
Employees Worked With
Chris Scholer
June 09, 2018
Used car purchase Do not buy a used car from this dealership. They will reassure you that all visible leaks in the vehicle have been fixed when in fact they HAVE NOT be Do not buy a used car from this dealership. They will reassure you that all visible leaks in the vehicle have been fixed when in fact they HAVE NOT been fixed. When brought to they’re attention they will refuse to rectify the leaks. In addition to this nuisance, I have called 3 times and left messages for 3 different finance employees and have NOT received a response. More
by Tashae
Employees Worked With
Andrew Weitzner, Jordan Suchowski, Doug Kiscellus
June 05, 2018
Car repairs As long as you have a warranty I would recommend this dealership service center! Chris is awesome to work with. I do have to admit some places were a As long as you have a warranty I would recommend this dealership service center! Chris is awesome to work with. I do have to admit some places were a tad cheaper but again with my warranty I didn’t have to shop around! More
by Strohfam4
Employees Worked With
Chris Scholer
May 25, 2018
Excellent Experience I recently traded in my 2010 Subaru Forrester for a 2018 Outback and it was a great experience. Garrett Jarnebro helped me from start to finish and I I recently traded in my 2010 Subaru Forrester for a 2018 Outback and it was a great experience. Garrett Jarnebro helped me from start to finish and I couldn't be more happy with my new car! A big thank you to Garrett and the Gary Lang Subaru team for their help! More
by Melissa B 2018
Employees Worked With
Garrett Jarnebro
May 24, 2018
Very fair and pleasant. Representatives of the agency were all extremely pleasant. The deal offered to me was quite fair in my view. My only concerns relate to the fact tha Representatives of the agency were all extremely pleasant. The deal offered to me was quite fair in my view. My only concerns relate to the fact that I was given a little misinformation. Specifically, I was told that the car had parallel parking, which it did not. Also, I was told the interest rate was 4 percent, it was 4.85 percent. I was told that the agency worked with my Bank, not the case..Granted, these are minor issues, but they do make you wonder what else was misinformation. Nevertheless, I was pleased with the deal offered and the training given with regard to how to utilize the various options on the car. The overall culture of the agency seemed to one of wanting to please the customer. More
by lrilana
Employees Worked With
Ricardo Espinosa, Jake Lee, Tim Martin
May 21, 2018
Used cars with limited lifespan of 5k Sold me a used Lincoln.Left me stranded after only 5k miles. Car needs a complete new motor. Spoke with George (he tried to help but was told “ to lea Sold me a used Lincoln.Left me stranded after only 5k miles. Car needs a complete new motor. Spoke with George (he tried to help but was told “ to leave it alone by upper management“) Spoke with Cody ( Thanks to George getting him to call me back) Cody was completely rude, insinuating that the car was my choice and claims I was offered a variety of vehicles, when it wasn’t until my car broke down that they tried to put me in a brand new vehicle and add my loan on it. Putting me in something I couldn’t afford and upside down was the only option they gave me. My vehicle is being repossessed and I’ve only had it for 3 months. No one at this dealership cares after they put you in their junk and leave you stranded. They take advantage of young females and Cody mistreats them verbally upon complaining. I called several times after for resolution and have only been sent to voicemail every time. Lvm’s for Jerry S & Dave S w/ no response. Horrible experience. More
by 5k lifespan on used cars
Employees Worked With
George Bell, Cody Hamel
May 17, 2018
Excellent service! We experienced excellent service today with the help of Jordan Suchowski. We recommend this dealership! More than 5 stars I say. Come to this dealersh We experienced excellent service today with the help of Jordan Suchowski. We recommend this dealership! More than 5 stars I say. Come to this dealership and look for Jordan and he’ll surely help you with what you need. More
by Jani
Employees Worked With
Jordan Suchowski, Cody Hamel
May 16, 2018
Gary Lang Ricardo, Joe, and the rest of the team treated me like I was a celebrity, red carpet treatment and I got a very nice truck along with a very nice loan Ricardo, Joe, and the rest of the team treated me like I was a celebrity, red carpet treatment and I got a very nice truck along with a very nice loan. I am 1000% satisfied (mathematically impossible because percent me per one hundred) any way I felt like I was treated well there. More
by m_snoddy@comcast.net
Employees Worked With
I am forgetting one person, Ricardo Espinosa, Matt Douvikas, Zak Eichmann
May 12, 2018
Great Customer Service I just bought my 2011 Mercedes Benz from here a few days ago and I love it!! Customer Service is great online and in person. Not only did I travel ove I just bought my 2011 Mercedes Benz from here a few days ago and I love it!! Customer Service is great online and in person. Not only did I travel over 5 hours to get there because you can't pass a deal so great! Eli took great care of us and made sure my experience was just as it should be awesome. I Definitely think my friends and family would like to buy from here now too. Great dealership! More
by talayah88
Employees Worked With
Eli Ali, Dave Schultz
