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Castle Chevrolet GMC McHenry

McHenry, IL

4.3
2,607 Reviews
Welcome to Castle Chevy GMC of McHenry, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you. Our outstanding reviews and high level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from McHenry, Crystal Lake, Woodstock, Lake in the Hills, and Algonquin by delivering a seamless and enjoyable car-buying experience. At Castle Chevy GMC of McHenry, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!
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1107 State Rte 31

McHenry, IL

60050

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Showing 2,607 reviews

August 30, 2016

Top Notch Service Writer If it were my choice on any given day I would take Aaron Grassel as my main man at Gary Lang Subaru. His knowledge and effort go beyond when I speak w More

by squints
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Aaron Grassel
Sep 06, 2016 -

Castle Chevrolet GMC McHenry responded

Thank you for your feedback on your experiences with Aaron, squints! We're thankful for the opportunities you have given our team to earn your business, and we're happy to hear you have always received top notch service. Thank you for your continued patronage to our Subaru service center.

August 29, 2016

Amazing help Took in my car for a check in luis did an amazing job helping me out with everything highly recommend going to gary lang and speaking to luis. More

by Marcos_evox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Serrano
Aug 29, 2016 -

Castle Chevrolet GMC McHenry responded

Thank you for your review, Marcos_evox! We appreciate your positive feedback on your experience with Luis. Thank you for your referral. Stop by again any time!

August 28, 2016

Great first time experience! I made service appt online which was quick, easy and convenient. I will continue to use Gary Lang for my vehicle service. The service advisor made my More

by elizabeth little
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Scholer, Chris Scholer
Aug 29, 2016 -

Castle Chevrolet GMC McHenry responded

Thank you, Elizabeth Little! We're happy to hear you had a great first time experience in our service center. Thank you for your time to leave us a positive review! We hope you visit us again.

August 27, 2016

Great Service Showed up a couple hours early for my scheduled appointment and was assisted right away. Service was done and everything is great with my Chevy Sonic More

by Venetia Jones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy Butler
Aug 29, 2016 -

Castle Chevrolet GMC McHenry responded

Thank you for your review, Venetia Jones! We appreciate the opportunity our service department had to earn your business. Thank you for your time to leave our team some positive feedback. We hope your Chevy Sonic continues to treat you well.

August 25, 2016

Transmission rebuild. I had my car in for the 100,000 mile service, as it was just about to turn over 100K. I had complained in the past about a vibration in the trans. The More

by rgates7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Ciszon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Scholer
Aug 25, 2016 -

Castle Chevrolet GMC McHenry responded

Thank you, Roger! Thank you for sharing your positive service experience with Chris. We're happy our team was able to get your transmission issues taken care of for you and that you left happy with a car running great. We hope your car continues to treat you well. Visit our team any time for any of your automotive needs!

August 23, 2016

Awesome Awesome Awesome The staff was outstanding starting at the top right down to the finance person.I have purchased 2 cars previous to my current lease at Gary Lang and I More

by Atomic orange vette
Recommend Dealer
Yes
Employees Worked With
Calvin Knutsen, Josh Hastings, Rick Diamond
Aug 25, 2016 -

Castle Chevrolet GMC McHenry responded

Thank you, Atomic orange vette! Thank you for giving our team your trust and loyalty over the years. We're thankful to have you in the Gary Lang Auto Group family. We appreciate your time to share your positive experiences with our team and look forward to seeing you again!

August 22, 2016

Very disappointing waste of time and gas. I live in Rockford Illinois and I've been looking at GMC Canyons for quite some time. After reviewing the inventory at Gary Lang I saw one I liked. More

by rwj1961
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Calvin is the individual we were told to see once we arrived; he was with another person when we got there. Never talked to him., Calvin Knutsen
Aug 22, 2016 -

Castle Chevrolet GMC McHenry responded

Hi rwj1961. I just spoke with Calvin. Although he did not get the chance to speak with you personally, he is aware of your situation. One of our Finance Managers took the car for a test drive over the weekend, and there was a miscommunication from our team to you regarding its availability today. We apologize for this miscommunication. It's not uncommon for us to offer test drives over the duration of a couple of days while customers make the decision on whether or not they want to buy one of our vehicles. The same can happen with our employees. The Canyon will be back on our lot by tomorrow morning, and you are more than welcome to stop by again any time to see it. Again, we apologize for the miscommunication and misunderstanding. Calvin will be reaching out to you shortly to relay the same information.

August 22, 2016

service call to Gary Lang Automotive I was assisted by Dale Cado. He went far above and beyond expectations to make the service call to Gary Lang automotive perfect .He did everything pos More

by jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Cado, Dale Cado
Aug 25, 2016 -

Castle Chevrolet GMC McHenry responded

Thank you, Jim! We appreciate your time to share your positive experience in our service center with Dale Cado. Thank you for giving our team the opportunity to earn your business and provide you with a fast and efficient visit.

August 20, 2016

Service Center Technician were very courteous Greg Schrecengost was very courteous. He called me to give me an update on my car and the estimated completion time. He informed of what the issue w More

by Coleen Johnson
Recommend Dealer
Yes
Employees Worked With
Greg Schrecengost
Aug 25, 2016 -

Castle Chevrolet GMC McHenry responded

Thank you, Coleen! We appreciate your review on your experience with Greg in our service center. We're happy you felt informed, satisfied, and enjoyed your courteous service. Thank you for giving our team the opportunities to earn your business. We hope you visit us again!

August 20, 2016

Gary Lang is the only place I go. Luis Serrano was so helpful in finding me the car I wanted and working with my budget, all the while being friendly and engaging. I'd recommend Gary L More

by calamarielle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Serrano
Aug 25, 2016 -

Castle Chevrolet GMC McHenry responded

Thank you for your review, calamarielle! We appreciate your positive feedback on your experience with Luis in our Kia dealership. Thank you for your referral and for the opportunity you gave our team to earn your business.

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