Castle Chevrolet GMC McHenry

Gary Lang Service I am a long time Subaru owner. I have had 7. 5 are from Gary Lang. The service there is always top-notch. Additionally, this last visit was I am a long time Subaru owner. I have had 7. 5 are from Gary Lang. The service there is always top-notch. Additionally, this last visit was assisted by an employee named : Mallory Wlasiuk. I was really impressed with her drive to help and keep me informed. Her performance, customer relations, combined with the work that was done on my car, was excellent. More

Could be Better Right after I bought my Terrain I had it in for some work and a tire rotation was supposed to be done. I was called at home and told they didn't have Right after I bought my Terrain I had it in for some work and a tire rotation was supposed to be done. I was called at home and told they didn't have a "lock nut" for my vehicle. They couldn't rotate the tires. This time I told the service person where the lock nut was (wrapped in a napkin). When I picked up the vehicle I had an EXTRA lock nut in with the one I left (still wrapped in a napkin). Evidently the service dept. now has/had an extra. When you wash about vacuuming too? The other dealerships do that as a courtesy. Follow-up lady today said, "thanks for letting us service your Acadia". I'm sorry it IS a Terrain. More

Luis Serrano - 2015 Kia Optima SX Turbo I recently went into Gary Lang Auto Group to test drive a Kia Optima SX Turbo 2015 model and the person who met me at the door was Luis Serrano. Luis I recently went into Gary Lang Auto Group to test drive a Kia Optima SX Turbo 2015 model and the person who met me at the door was Luis Serrano. Luis was very friendly and personable greeting me with a smile and a hand shake. After test driving the car with Luis we went back into his office and starting talking numbers. He wanted to make sure that I was never feeling pressured or anything. He was very consciousness of my time and my concerns. I told him what I wanted the car for and where I needed to be for my payments and he took my demands to his boss. I wasn't quite ready to pull the trigger and told Luis I needed some time to think about it. He said no problem no pressure the car will be ready for you when you make your decision. I went back the next day and made the deal at the price I needed to be at. Luis Serrano is the guy you want if you go to Gary Lang Auto Group Kia. More

Horrible service Bad experience,i was lied to everyday finance manager and sales man extremly rude.I spend two weeks trying to sign paper and all they keep saying.is t Bad experience,i was lied to everyday finance manager and sales man extremly rude.I spend two weeks trying to sign paper and all they keep saying.is that they need more detailed paper work More

Second car from them. Very hard working and polite. Everyone I dealt with was very professional and friendly. Very satisfied with the hard working service department. Got m Very hard working and polite. Everyone I dealt with was very professional and friendly. Very satisfied with the hard working service department. Got more than I expected. More

Satisfied customer I have purchased all my vehicles from Gary Lange due to the great customer service. I recently brought in my car for a 36point checkup, Matt Garcia wa I have purchased all my vehicles from Gary Lange due to the great customer service. I recently brought in my car for a 36point checkup, Matt Garcia was very helpful and very knowledgable. More

New 2016 Chevy Colorado While I am sure that all of the sales people at the Gary Lang Auto Group are excellent, I always work with Joe Dicks. He is a total professional who n While I am sure that all of the sales people at the Gary Lang Auto Group are excellent, I always work with Joe Dicks. He is a total professional who never loses sight of the fact that we are trying to put me in the vehicle that I want as opposed to what he thinks I should buy. More

quick and simple Great service writer Greg knowledgeable mechanic Dave it was a great experience. No Appt. No hassle everyone around was upbeat and happy to help and a Great service writer Greg knowledgeable mechanic Dave it was a great experience. No Appt. No hassle everyone around was upbeat and happy to help and answer questions More

awesome I recently was looking to purchase a car, with prior experience of high pressured dealers went to Gary Lang in McHenry. I didn't make a choice my firs I recently was looking to purchase a car, with prior experience of high pressured dealers went to Gary Lang in McHenry. I didn't make a choice my first day but went back and was given several options. My salesperson Luis Serrano was very helpful and made my purchase very easy. The finance department as well as the general manger made this purchase the best car purchase I ever have done. Thanks Gary Lang for doing a great job. More

Excellent Customer Service I brought my car in for a recall & wanted my brakes checked. Chris answered every question I had. He pointed out the services my car needed. Extre I brought my car in for a recall & wanted my brakes checked. Chris answered every question I had. He pointed out the services my car needed. Extremely satisfied with his great customer service. More