
Castle Chevrolet GMC McHenry
McHenry, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 6:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Very incerible salesman Marcus is a very top notch salesman, very professional, very friendly, cares about the customer, he went above and beyond to get us into a very relia Marcus is a very top notch salesman, very professional, very friendly, cares about the customer, he went above and beyond to get us into a very reliable car. We were very pleased with his service to us, I would recommend him to everyone! The facility has a very pleasant atmosphere, very clean, very respectable. More
Great Service, however Gary Lang Auto has an excellent service department. The guys are great and they are a pleasure to do business with. However, I have three suggestions: Gary Lang Auto has an excellent service department. The guys are great and they are a pleasure to do business with. However, I have three suggestions: 1. The voicemail recording in Service is abrasive; 2. Although I understand that Gary Lang Auto is either following instructions from Chevy OR they are trying to provide good customer service, the frequent calls are too much. 3. I have received several calls to bring my car(s) in to address a recall, either the day the car was in to address the recall or within 2 days after. I would suggest that whoever is making the call, take a moment to check the system before the call. Calling after the work is done makes Gary Lang Auto look disorganized. More
A first rate operation! Dale Cado was very helpful, good sense of humor.; He was right on target with my needs and i think it was one of the better experiences I have had in Dale Cado was very helpful, good sense of humor.; He was right on target with my needs and i think it was one of the better experiences I have had in my nearly 80 years at dealerships. More
The best service manager and parts guy around Chris at Gary Lang is the best Service Manager. He always keeps me up to date on what is going on with my car. He also greets you like an old friend Chris at Gary Lang is the best Service Manager. He always keeps me up to date on what is going on with my car. He also greets you like an old friend. I love that. If you need parts call Brian in the parts department, he is as honest as they come. I will only take my vehicle to Gary Lang, my SUV is 12 years old and they keep it going. Thanks guys. More
Fast as possible! I told Thomas Gorr when I brought my car in that I had an appointment and needed to be sure that I would have sufficient time to get there. I was hav I told Thomas Gorr when I brought my car in that I had an appointment and needed to be sure that I would have sufficient time to get there. I was having a recall taken care of and a front lplate bracket installed. He assured me it would be done quickly and I was out of there faster than I thought possible! Thank you, Thank you, More
Just a $ to these people I'm not much in the games. That is unless it has to do with bags, basketball or baseball even football. When you play games with me pertaining to my I'm not much in the games. That is unless it has to do with bags, basketball or baseball even football. When you play games with me pertaining to my vehicle or finances that's a problem. Telling me my labor rate is one thing, I call you out on it and then you switch the labor and raise the price of the part, that's another problem. Then I find out the problem was never fixed. You say you'll take care of it. You take care of it by not charging me for another diagnostic fee? I'm sorry, but she should've never charge me in the first place for that second diagnostic since you never diagnosed it correctly the first time. It's common sense guys. One plus one does not equal two with you guys for some reason on occasion. Then when I ask you to confirm with me that you're sure your second diagnostic will fix the problem, you tell me you're not sure but are happy to charged me over $1000 to try to figure it out? Who do you think I am? Who do you think you are? You're supposed to be professional and your kind response was far from it. You didn't do anybody a favor. More
Very friendly Took my car in for oil change .. Great job very professional the guy who took care of me was just awesome .plus they gave it a wash . Good deal Took my car in for oil change .. Great job very professional the guy who took care of me was just awesome .plus they gave it a wash . Good deal More
Hassle Free The entire process was pretty easy. We got a good price without worrying about what we missed. This is my third car from Gary Lang, and they seem The entire process was pretty easy. We got a good price without worrying about what we missed. This is my third car from Gary Lang, and they seem to be improving all the time. Both in sales and service. More
Amazing Experience! After visiting a couple dealers who were not interested in helping us once they saw our credit, I contacted Pam Zimansky at Gary Lang. She was very he After visiting a couple dealers who were not interested in helping us once they saw our credit, I contacted Pam Zimansky at Gary Lang. She was very helpful and went above and beyond to help find us a great car. She really worked with our credit and our budget and got us financed for a fantastic car!! I would recommend Gary Lang and Pam to anyone looking for trustworthy dealership with reliable, reasonable vehicles. More
As Always, a Good Experience This dealership makes sure that the customer is always respected, especially women. The waiting area is clean and inviting, and the work is done in a This dealership makes sure that the customer is always respected, especially women. The waiting area is clean and inviting, and the work is done in a very timely manner. More